Pravashnee Govender

I am a highly innovative, motivated and resourceful Sales Administrator with 12 years of experience. Dealing with customers has given me varied skills and
the ability to work with many different types of people. My skills include communicating with both clients and team members,
processing and filing important documentation, and answering questions from customers. Offering advanced organisational
skills in planning, creating and executing projects that contribute to the success of the company.
A creative thinker, detail oriented and travel enthusiast. Seeking a position that will allow me to use my skills and experience
and allow me further development professionally.
● Effective interpersonal communication skills (verbal and written)
● Provide confidential administrative, collaborative and organizational support
● Proficient in Microsoft Office and SAP
● Time Management skills
● Excellent in data compilation & analysis
● A team player with a high level of dedication
● Team Leader
 

Air Liquide, South Africa

Specialty Gas Import and Internal Sales Consultant, August 2015 – present

• Manage Specialty Gas internal sales and Imports
  • Vendor products: coordinate supply chain daily to ensure min/max levels are maintained.
  • Attend daily sales and product enquiries on a national basis.
  • Manage Imported Gas sourcing, import stock control, coordinate supply chain and procurement and keep the database updated.
  • Compilation of monthly Specialty Gas sales reports as required
  • Manage product enquiries nationally (SDS, specs etc.) 
  • Process Specialty Gas orders; generate daily trip sheets, process PGI and all other walk-in front office enquiries 
  • Client liaison(internal and external) 

• Stock Control
  • Participate in all stock takes.
  • Capture and record daily/weekly stock counts and compare them to SAP figures.
  • Complete weekly incompletion logs.
  • Manage all Imported Gases (min/max stock levels and ensure invoicing takes place) and GRV of stock.

• Manage all Specialty Gas Business Unit general administration duties
  • Document controller - Prepare for annual audits and prepare annual audit report feedback with facility manager(s). Coordinate departmental meetings. Review/Update procedures and master forms as required for Quality Manual.
  • Ensure production is posted and maintain a neat and retrievable filing system of all production orders.

• Handle customer Complaints
• Provide confidential administrative and organizational support
• Collate branch information for presentations 
• Monitor and action customer delivery shortages from central distribution
• Maintain safety, quality and operation procedures including reporting of near miss incidents
• Assist Sales Representatives and Area manager from within the office
• Ensuring timely capturing of monthly and weekly sales.
• Monitoring and capturing of customer prices

• Acting BU Manager (01 January 2018 – September 2018)
  • Supervise & coordinate the Spec Gas Sales team
  • Check monthly objectives and provide a monthly report.
  • Responsible for planning and directing the administrative services of Specialty Gas facility
  • Provide direction and guidance to fellow colleagues, includes leadership 
  • Coordinate with other heads of departments, integrating objectives and ideas for organisational growth 
  • Perform day-to-day administrative tasks, such as processing quotations and other paperwork
  • Analyse information and evaluate results in order to make the best decision in solving problems
  • Tack complaints and resolve disputes and conflicts
  • Ensure assets are managed and controlled at a customer level
  • Perform any other reasonable task that may be required or requested in order to achieve the objectives and purpose of the position

Reason for wanting to leave: Seeking career advantage; better opportunity for career prospects and personal and professional growth

BA Child and Family Psychology, 2009, University of Johannesburg 

Matric, 2005, Palm Ridge Secondary School