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    Junior IT Engineer - Johannesburg, South Africa - People Dimension

    People Dimension
    People Dimension Johannesburg, South Africa

    1 hour ago

    People Dimension background
    Full time
    Description

    A leading HR and Payroll company based in Sandton, is currently looking for a junior IT engineer.

    Duties:

    • Analyzing and interpreting the requests to ensure the classification, prioritization and escalation of the requests are correct.
    • Work closely with other teams to ensure the quick resolution of faults and the user and/or client are kept updated on the progress in relation to the resolution of the fault.
    • Identification of failures and short-comings in the current processes and escalate with recommendations.
    • Addressing the issues logged by the clients in a professional and timely fashion.
    • Be responsible for receiving, validating and logging service requests.
    • Tracking and updating logged requests.
    • Service Desk / Server / Desktop Support
    • Ability to troubleshoot hardware and software issues around Microsoft and Linux technologie
    • Ability to research and solve problems/challenges on a day to day basis
    • Must be able to adapt to change (Infrastructure and Environment)
    • Need to travel to client's site

    Experience:

    • 0 - 1 Year experience.

    Requirements:

    Need a valid drivers' license and reliable means of transport.

    Qualifications:

    • Higher Certificate in IT / Higher Certificate in Information Systems
    • Higher National Diploma in Technology
    • Bachelors' Degree in IT (advantageous)
    • A+ and N+ Certification
    • MCITP or MSCE (Beneficial)

    Remuneration:

    • R R Experience dependant)

    Send your CV to hr5peopledimension (dot) co (dot) za.

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