Jobs
>
Johannesburg

    Workforce Management Management Senior Consultant - Johannesburg, South Africa - 5D Tech Systems

    5D Tech Systems
    5D Tech Systems Johannesburg, South Africa

    Found in: Trabajos Diarios ZA C2 - 1 week ago

    Default job background
    Contract
    Description

    KEY RESPONSIBILITIES:

    • Design and plan WFM systems
    o Understand the WFM blueprint and configure the system according to the customer's requirements
    o Design new business and system processes
    o Define and guide customer on business processes and policies
    o Create Technical and Functional design documents
    o Configure the customer's rules within the setup of the system
    o Facilitate the population of the blueprint with mid-market clients
    o Consult with and advise customers on best practice, industry standards and legislation compliance
    o Solution craft complex requirements
    o Scope and document advanced custom reporting requirements
    o Engage with IT regarding any security related requirements


    • Integrate WFM system with customers systems
    o Identify which systems the WFM system needs to be integrated with from the blueprint
    o Liaise directly with customer's 3rd party vendors (e.g., payroll system, master data and HR) where necessary to for effective integration
    o Build interface based on blueprint
    o Test end to end integration success


    • Implement WFM system for customers
    o Configure the system according to the blueprint
    o Facilitate user acceptance testing with clients
    o Deploy the WFM system


    • Conduct Training for WFM customers
    o Develop training material and slide decks
    o Conduct end user training with client's end users and super users
    o Continually develop own skills to improve training methods and product knowledge
    o Keep skills updated by attending regular training on the UKG training portal
    o Hand Hold end users and day to day operation teething problems


    • Project Closure and debrief
    o Participate and contribute to project post-mortem meetings


    • Provide after sales support
    o Provide end to end system support to clients (on-site and remote)
    o Attend to assigned service calls promptly for optimum resolution
    o Use the UKG global support system to log and resolve complex product issues
    o Provide Help Desk support
    o Provide root cause analysis upon customer's request


    CORE RESPONSIBILITIES:

    • Constantly and proactively Learn about and understand the entire UKG product line
    o Review the UKG Web Site on a weekly basis, use the tools available to enhance understanding of the products and identify new information relevant to UKG
    o Use the UKG On-line library as a source of technical information
    o Use the Product Forums to log questions and receive responses from other Consultants and UKG Reps around the world
    o Stay abreast of changes that occur in UKG day-to-day business
    o Participate in Web Virtual Training / Webinars when available
    o Solid interpersonal skills to interface with co-workers and customers and manage specific tasks to completion with minimal direction.
    o Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.


    COMMUNICATIONS & WORKING RELATIONSHIPS:

    Internal:

    • National Operations Manager
    • Other UKG Consultants
    • Pre-Sales Consultants
    • Technical Consultants

    Project Managers Reasons for Interaction:

    • Direct report
    • Teamwork
    • Collaboration
    • Dual customer service
    • On-going project delivery

    External:

    • WFM customers
    • UKG Global Support

    UKG Customer Success Manager Reasons for Interaction:

    • Customer service & delivery
    • Conduct training sessions
    • Provide after sales support
    • Resolution of customer queries
    • Provide feedback
    QUALIFICATIONS, EXPERIENCE, &


    SKILLS:

    Educational Qualifications:
    Essential


    • Matric
    • UKG Certification
    Advantageous


    • Tertiary IT qualification (Certificate / Diploma / Degree)
    • HR qualification (Certificate / Diploma / Degree)
    • Microsoft certifications
    • Experience in 3-tier web-based technology and Java
    • SQL Reporting and Integration are an added advantage
    Experience


    • At least - 5 years' experience in system integration and networking
    • PC application software experience (MS Office Suite)
    • Time and Labour management system experience
    • Extensive experience implementing or supporting enterprise software applications and hardware used in web environments
    • Preparing functional and technical solution design documents and "Configuring" and delivering the solution to the customer
    • Experience with requirement gathering solution design and implementation
    • Prior experience in supporting functional testing, integration testing and UAT
    • Microsoft operating systems and SQL database systems experience
    Skills
    Essential


    • Knowledge of Mobile technology
    • Knowledge of Cloud computing
    • Knowledge of various browsers
    • Presentation Skills
    • Excellent customer relations skills
    • Soft skills associated with effective customer communications and account management
    • Ability to coordinate and organize multi-tasks to achieve training vision
    • Time management skills
    • Windows server experience
    • Ability to multi-task
    Advantageous


    • Knowledge of Time and Attendance systems
    • UKG configuration experience
    • An ability for finding flaws in software and can efficiently communicate how to fix them
    • SQL Reporting services
    • Visual Studio
    • Oracle
    • SQL
    • AWS
    • Workforce Dimensions (preferred)
    • Dell Boomi (preferred)
    Other requirements


    • Must be willing to travel
    • Must have own vehicle and driver's license
    • Candidate must reside in the Western Cape
  • SRK Consulting South Africa

    Senior Consultant

    Found in: Talent ZA 2A C2 - 6 days ago

    SRK Consulting South Africa Johannesburg, South Africa

    · Core Functions:Manage geochemistry, contamination and remediation projects; · Compile proposals and reports; · Coordinate project schedules; · Undertake site assessments/field work; · Manage budgets; · Appoint and manage sub-contractors; · Develop and sustain new business and ...

  • KPMG-SouthAfrica

    Senior Consultant

    Found in: Talent ZA C2 - 6 days ago

    KPMG-SouthAfrica Johannesburg, South Africa

    Function and Business Unit: · Financial Risk Management - Treasury · Description of the role and purpose of the job: · Financial risk is an inescapable fact of life in the modern business environment and KPMG offers a broad ranging financial risk management service. In the curre ...

  • Ipsos

    Senior Consultant

    Found in: Talent ZA C2 - 6 days ago

    Ipsos Johannesburg, South Africa

    Key Responsibilities: · Critically important will be your ability to build relationships, not only internally with the Strategy3 team, but across Ipsos more broadly and of course with our clients. As part of that, we would look to you as a mentor to develop our talented team of A ...

  • SLR

    Senior Consultant

    Found in: Talent ZA C2 - 6 days ago

    SLR Johannesburg, South Africa Full time

    The opportunity · will also exist for the consultant to participate in other SLR key client projects within the mining, waste and industrial sectors.Key Responsibilities Provide technical input into all facets of contaminated site projects including Phase I and II Environmental ...

  • IOCO

    Senior Presales Consultant

    Found in: Executive Placements ZA C2 - 3 days ago

    IOCO Johannesburg, South Africa

    Explore possibilities for a Journey Beyond Work · We are seeking a dynamic Senior Presales Consultant/Solutions Engineer with a proven track record of collaborating with cross-functional teams to deliver innovative solutions that address complex business challenges. · What you'l ...

  • IOCO

    Senior Logistics Consultant

    Found in: Talent ZA 2A C2 - 1 day ago

    IOCO Johannesburg, South Africa

    Are you a seasoned logistics professional with extensive experience in optimizing supply chain processes? We are seeking a highly capable Senior Consultant to deploy and support Infor Solutions for our clients. This individual will be consulting with client representatives to det ...

  • IFS

    Senior Presales Consultant

    Found in: Talent ZA C2 - 2 days ago

    IFS Johannesburg, South Africa Full time

    Job Description · At IFS, as a Senior Presales Consultant, you will collaborate with account teams, prospects and existing customers to qualify and scope requirements, with a view to helping them understand how IFS ERP, EAM and Service Management Solutions will deliver positive o ...

  • Moore

    Senior Legal Consultant

    Found in: Talent ZA C2 - 6 days ago

    Moore Johannesburg, South Africa Permanent

    Description · A permanent opportunity exists for an individual at a leading Corporate Legal Consulting business. The firm, located in Parktown Johannesburg, takes pride in providing superior services to our clients in various industries and sectors. · We are interested in a conf ...

  • KPMG-SouthAfrica

    Senior Tax Consultant

    Found in: Talent ZA C2 - 6 days ago

    KPMG-SouthAfrica Johannesburg, South Africa

    KPMG Job Specification · Title: Senior Tax Consultant · Business Unit: Tax Management Services (TMS) · Reporting to: Head of Tax Technology, Transformation and Innovation · Purpose of the Job: · The purpose of this role is: · To provide a wide range of tax process and technology ...

  • TFG Human Resources

    Senior ER Consultant

    Found in: Talent ZA C2 - 6 days ago

    TFG Human Resources Johannesburg, South Africa Full time

    Position Description: · To play an advisory role on matters relating to legal compliance with employment law, employee misconduct and disciplinary action, poor performance incapacity, employee grievances and external dispute resolution (including representation at the Bargaining ...

  • Nedbank

    Senior Technical Consultant

    Found in: Talent ZA C2 - 4 days ago

    Nedbank Johannesburg, South Africa

    Requisition Details & Talent Acquisition Consultant · REQ Keabetswe Modise · Job Family · Information TechnologyCareer Stream · Application Development · Leadership Pipeline · Manage Self: Leading ExpertJob Purpose · To be the custodian of technical thought leadership within Grou ...

  • Mirror Images

    senior sales consultant

    Found in: Talent ZA 2A C2 - 5 days ago

    Mirror Images Johannesburg, South Africa

    "All experienced Office Automation Sales people have to be able to produce a three month healthy sales track record." · Minimum of 2 to 3 years Office Automation Sales Experience · Telecoms Sales experience will be beneficial · Cold calling for new business · Face to Face sellin ...

  • Boston Consulting Group

    Senior IT Consultant, BCG Platinion

    Found in: Recruitics US D C2 - 6 days ago

    Boston Consulting Group Johannesburg, South Africa Full time

    Who We Are · Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embr ...

  • Jobking

    Senior Consultant-FIS

    Found in: beBee S2 ZA - 4 days ago

    Jobking Johannesburg, South Africa Full time

    Position Responsibilities\Requirements: · The position requires the candidate to: · Play a pivot role in implementing Ambit Focus Product and its various modules including Asset & Liability Management (ALM), Funds Transfer Pricing (FTP), Liquidity Risk Management (LRM) and Market ...

  • The Corporate Circle

    Senior Business Development Consultant

    Found in: Executive Placements ZA C2 - 4 days ago

    The Corporate Circle Johannesburg, South Africa

    Senior Business Development Consultant. R83 000 CTC Basic + Commission. Johannesburg. Business Degree with previous experience in the Steel Industry (not negotiable). Seeking a highly skilled and self-motivated Senior Business Development Consultant to operate independently in dr ...

  • The Corporate Circle

    Senior Business Development Consultant

    Found in: Executive Placements ZA C2 - 4 days ago

    The Corporate Circle Johannesburg, South Africa

    Senior Business Development Consultant. Johannesburg. R83,000 CTC Basic + Commission · We are currently hiring for the role of Senior Business Development Consultant in Johannesburg. The ideal candidate should possess a Business Degree and have previous experience in the Steel In ...

  • KPMG-SouthAfrica

    Credit Risk Senior Consultant

    Found in: Talent ZA C2 - 6 days ago

    KPMG-SouthAfrica Johannesburg, South Africa

    Job title/position: · Senior Consultant / Assistant Manager · Number of positions: · 4 · Function and Business Unit: · Financial Risk Management - Credit Risk and Capital Management · Description of the role and purpose of the job: · We have an exciting opportunity to join our ...

  • KPMG-SouthAfrica

    Senior Credit Risk Consultant

    Found in: Talent ZA C2 - 6 days ago

    KPMG-SouthAfrica Johannesburg, South Africa

    Job title/position: · Consultant (D4) · Number of positions: · 4 · Function and Business Unit: · Financial Risk Management - Credit Risk and Capital Management · Description of the role and purpose of the job: · We have an exciting opportunity to join our Financial Risk Manage ...

  • KPMG-SouthAfrica

    Corporate Senior Tax Consultant

    Found in: Talent ZA C2 - 6 days ago

    KPMG-SouthAfrica Johannesburg, South Africa

    KPMG Job Specification · Title: Corporate Senior Tax Consultant · Business Unit: T-Corp · Reporting to: · Purpose of the Job: · The purpose of this role is: · To be proactive in all aspects of corporate tax consulting · Key job duties or responsibilities: · Produce accurate wor ...

  • Cullinan Holdings

    Senior Corporate Ticketing Consultant

    Found in: Talent ZA C2 - 5 days ago

    Cullinan Holdings Johannesburg, South Africa Full time

    Thompsons Travel (Pty) Ltd has a vacancy for a Senior Corporate Ticketing Consultant in Johannesburg. · Responsibilities · To provide a reliable and efficient service, processing tickets quickly and accurately and producing a high-quality service · Ensure compliance in all aspec ...