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Camperdown

    Claims Administrator - Camperdown, South Africa - Pronel Personnel

    Pronel Personnel
    Pronel Personnel Camperdown, South Africa

    1 week ago

    pronel personnel background
    Full time
    Description

    Our client based in Camperdown, KwaZulu-Natal is currently seeking a Claims Administrator to join their team.

    Objective:

    The main objective of the Claims Administrator is to work with the Claims Manager and Assistant Claims Manager with regards to all logistics claims received. They will play an essential role within the framework of the Claims department, focusing on the efficient handling and processing of claims.

    Duties include, but are not limited to:

    • All administrative duties regarding damage claims
    • Claims to be processed within 24 hours from receipt - all supporting documents must be attached
    • Creating purchase orders for suppliers and preparing invoices for payment by the accounts department
    • Liaising with drivers regarding damages to obtain a comprehensive and up-to-standard driver statement
    • Liaising with driver trainer to create awareness of risk areas
    • Investigate each claim and make recommendations on risk areas and note the root cause
    • Ensuring a signed Acknowledgement of Debt is timeously loaded on the system
    • Consistent follow-ups with panel beaters rand clients regarding status of repairs
    • Updating of damage register
    • Reporting of risk assessments on a weekly, monthly and year-to-date basis
    • Establish when drivers are more prone to damages in relation to their duty schedule
    • Identification of trends and the reporting thereof with the aim to prevent losses
    • Adhering to company policies and procedures, as well as assisting management with claims

    Requirements:

    • Grade 12
    • Previous experience with processing insurance claims
    • Tertiary qualification in insurance advantageous
    • Proficiency in Microsoft Office
    • Excellent verbal and written communication skills
    • Meticulous planning and adherence to deadlines
    • Ability to thrive in a pressurised environment

    Please send your CV to

    Please note: due to the high volume of responses, only shortlisted candidates will be contacted.



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