Sales Administrator - Hammarsdale, South Africa - Glodina Towelling

Glodina Towelling

Verified Company

Hammarsdale, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Order Processing:

Check orders received for price, quantity and delivery dates.
Acknowledge receipt of order to customer/agent and/or sales personnel within 24 hours of receipt of order.
Capture orders into Syspro.
Follow up releases with finance.
Update orders daily where relevant, on the H Drive, Credit Control;
Advise KAM of any problems/queries on orders.
Ensure orders have been raised correctly.
Release relevant document to the warehouse.
Follow up on all releases.
For specific customer systems, ensure accurate and timeous processing of orders on their systems
Maintaining the supplier portal, ie.advising the customer of stock availability, ensuring it is available timeously and correctly, confirming order contents (RPL & Contracts).
Ensuring efficient control of all contracts.
Ensure that the order requirements and procedures of different customers are adhered to;
Create commercial invoices, proforma invoices and packing lists where relevant.
Ensuring PDA's are raised according to customer contract requirements (non
RPL).
Ensuring the correct prices, swing tickets and trims are ordered for new products and RPL.
Update the supplier portal of all new products, ie pack size, LSeal quality, supplier references and carton type.

Deliveries:

Plan & book deliveries into certain customer DC or stores.
Advise customers of proposed delivery and advise KAM's for promotion deliveries.
Follow up delivery status with warehouse.
Follow up delivery with customer where required.
Schedule QA Audits before delivery.
Print the product pick and pack lists and store dispatch labels for each order.
Ensure all relevant documents are prepared prior to deliveries.

Claims/Returns:

On communication of delivery returns, SA must communicate with the customer in an attempt to prevent the return of goods.
Process all documentation for returns.
Advise relevant internal departments of returns.

General Administration:

Ensure that all admin procedures with different customers are adhered to.
Monitor customer promotions and feedback to sales team any relevant customer information.
Provide regular feedback to KAM on customer services activities.
Ensure that all filing is kept up to date.
Relieves on switchboard on a rotation basis as and when required to do so.
Monitor PDA progress.
Capture orders on Syspro.
Print required reports and highlight relevant issues.
Manage collection and delivery of samples.
Run a monthly report on sales for customers between dates.
Run relevant PO control reports (supplier portal).
Administer loadings activities.
Raise purchase orders and receipt all service/goods received for Finance Department.
Liaison for the KAM and the relevant departments, ie warehouse and production.
Attend relevant meetings.
Provide point of contact for customer.
Provide support when KAM is out of office.
Attend relevant meetings.
Assists with updating and maintaining forecasts as required.

Knowledge

Skills:

Attributes

Ability to commute/relocate:

Hammarsdale, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

Education:

Experience:

Application Deadline: 2023/08/11

Shift Dyer