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    Reservation Consultant - Cape Town, South Africa - Staff Unlimited Recruitment

    Staff Unlimited Recruitment
    Staff Unlimited Recruitment Cape Town, South Africa

    3 days ago

    Default job background
    Full time
    Description

    Main Purpose:

    To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice.

    Responsibilities:

    Build relationships and craft experience by booking company accommodation and logistics services in the area within which the company operate.

    Maintain relationships with partner clients Travel Advisors around the world with a particular focus on Africa-based operators who contact the company.

    Administrative work to create and finalize a booking.

    Participate in all product training.

    Ensuring clients adhere to terms and conditions, make a deposit and make final payents.

    Providing a flawless guest itinerary aligned with brand promise and business strategy.

    Self educate on relevant experiences that Travel Advisors may enquire about.

    Experience/Skills:

    3 to 5 years retail travel industry experience or luxury/lodge hotel experience.

    A natural ability to deal with people combined with a strong client focus.

    Meticulous, accurate and very detail orientated.

    Exposure to selling experiences as opposed to itineraries.

    Excellent written and verbal communication skills.

    A good geographical knowledge of Africa.

    MS Proficiency essential, Springer-miller, WETU, Travelogic and LeanKit advantageous.

    A flexible approach to working set shifts.

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