- Grade 12 qualification
- 2 years experience within a Sales Outbound Call Centre, selling long term insurance (with targets attached to the sales)
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime in order to achieve targets.
- Being fully computer literate.
- Interpersonal
- Planning and organizing
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
- Objection handling skills
- Team orientated
- Ability to receive and implement feedback
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Sales Agent - Johannesburg, South Africa - Sanlam
Description
MWL, is dedicated to supporting, growing and empowering clients with affordable, easy, and suitable insurance solutions, primarily through telephonic intermediary channels. We have approximately 120 tied agents, all dedicated to meeting the financial needs of our clients.
Miwaylife's vision: is to establish a world-class direct financial service business that seeks to:
offer its customers excellent service, superior value products, and fair treatment always;
be the employer of choice; and
be a good corporate citizen and play a meaningful role in the transformation of the Financial Services industry
MiWayLife's company culture embodies "Life Insurance reimagined" with a value-based focus on Professionalism, Freedom, Attitude, Energy and Accountability. We are a family of vibrant and energetic free-thinkers, constantly looking to innovate and turn the industry on its head.
What will you do?
• Sell life insurance telephonically
• Achieve sales targets
• Adhere to Quality and Compliance processes to minimize business risk
• Maintain optimal operational efficiencies based on productivity measures
• Adapt and change to fit in with changing business operational requirements
• Sales objection handling
• Build and maintain good client relationships
• Keep abreast of developments and trends in the Industry – self learning
• Ensure commitment to the FAIS Fit & Proper qualification requirements
What will make you successful in this role?
Qualification & experience :
Knowledge and skills :
Personal qualities :
Qualification and Experience
Grade 12 with 2 years related experience.Knowledge and Skills
Undertake Outbound Tele-SalesService inbound client queries, requestsAdministration and processingQuality, compliance and accreditationPersonal Attributes
Communicates effectively - Contributing independentlySituational adaptability - Contributing independentlyAction orientated - Contributing independentlyPersuades - Contributing independentlyBuild a successful career with us
We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.
Core Competencies
Cultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyTurnaround time
If your CV is shortlisted, you will be contacted for a telephonic pre-screen interview.
Please ensure that your attached CV is the most recent updated version.
Please note that the recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow for further applications to be submitted after the closing date indicated.
Turnaround times:
The time taken to complete this process depends on how far you progress and the availability of managers.