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Richards Bay

    Port Operations Manager - Richards Bay, South Africa - Level-Up

    Level-Up
    Level-Up Richards Bay, South Africa

    1 week ago

    Default job background
    Full time
    Description

    Job Function

    To manage the processes, teams and resources for port operations, contributing to operational effectiveness, client / customer satisfaction, reduced risk, profitability and compliance to relevant policies and regulatory requirements.

    Key Performance Areas

    • Execute own work and team work according to set operating procedures and service level agreements.
    • Ensure continuous client interaction, communication, and feedback.
    • Ensure complaints are handled effectively.
    • Provide oversight over the port operations function and ensure port operations adhere to their service level agreements.
    • Interact with transporters and service providers in port on a regular basis and ensure a good working relationship is maintained.
    • Provide strategic input into the planning function to ensure delivery schedules are planned and executed in a cost -effective manner.
    • Ensure that deliveries are monitored and expedited, that exceptions are raised and escalated, and the input data is collected and captured accurately.
    • Identify opportunities and gaps on site to improve operational performance.
    • Ensure KPI reports are updated, accurate and distributed as per the requirement.
    • Provide leadership to the team, create a positive working environment, and ensure the team is performing to the highest standard.
    • Specific knowledge of the container flow and mills consumable products and documents to plan and ship with relevant documentation.
    • Specific ability to process documentation required to clear Imports and invoice/ process Exports/ Consumables.
    • Knowledge and ability to source documents from overseas and local Internal- for purposes on time.
    • Clearing Consumables and Invoicing Breakbulk material
    • Strong knowledge of INCO-TERMS

    Nature of position

    • Permanent
    • Willing to work extended hours

    Qualifications required

    • Bachelors Degree or Diploma in Logistics Management/Supply Chain Management and Marine Services.

    Skills and experience required

    • Up to 5 years of experience in a similar environment, with at least 2 years tactical leadership /specialist experience.
    • Advanced MS Office skills
    • Proficient people management and development knowledge and/or skill. Knowledge and understanding of the management and development of people, optimising their outputs and effectively manage relationships, in order to achieve organisational goals.

    Behavioural competencies

    • Problem solving skills
    • Time Management
    • Flexible approach to working conditions and working environment changes
    • Self-starter, self-motivated, energetic and enthusiastic worker
    • Effective team player
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