Duty Manager - Empangeni, South Africa - Galaxy Bingo Gaming and Entertainment Empangeni

Description

Our Company values our employees by empowering and supporting employee growth and development by investing and allowing opportunities for advancement.

As we are a service driven industry, our employees are to ensure the highest levels of customer service and should operate in accordance with all company policies and procedures.

• Ensure that the branch operates in accordance with all current applicable legislation, rules and regulations
• Ensure that the highest possible levels of customer service are provided
• Ensure that the branch operates in accordance with Company Polies and Procedures, and Internal

• Ensure that the company operates according to the highest possible standards, in keeping with its objective to become the market leader in South Africa
• Responsible for ensuring that electronic bingo equipment is serviced, maintained and operational at all times, the complaints book is maintained and checking of payouts
• Ensure an understanding of the opening and closing procedures of the Branch
• Secure the premises prior to commencement of the clearance procedure and carry out clearance in line with Internal Control Procedures
• Ensure the compliance with FICA _(Financial Intelligence Centre Act)_ Internal Rules
• Ensure compliance with the OHSA _(Occupational Health and Safety Act, 85 of 1993)_
• Ensure a thorough knowledge on company security and surveillance systems and have an overall responsibility for the security of the premises
• Review daily reconciliations and reporting
• Deal with customers in a professional manner and ensure that all customer complaints are noted and actioned
• Perform daily, weekly and monthly stock counts as required
• Ensure management presence on the floor and manage staff in a professional manner by conducting regular meetings
• Ensure that company property and assets are well maintained including cleanliness and hygiene
• Complete and fill all required checklists and meet attendance requirements
• A Motivational Letter
• A short CV
• Contactable references _(with telephone numbers)_
• Proof of all qualifications

• Empangeni, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

• High School (matric) (required)

• Supervisory: 1 year (required)
• Food and Beverage: 1 year (required)