- Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.
- Ability to maximize departmental profitability through the sale of labour and associated products to franchise and non-franchise customers.
- People Management : - Supervision of staff, management of performance, discipline and other staff management related functions.
- Ability to ensure Service Department achieves budget objectives through weekly and monthly monitoring and control of accounts, operating controls and composite figures
- Ability to ensure efficient operation of the Service Department through labour utilization, productivity and sales- Ability to ensure excellence in customer service
- Ability to maintain effective control of expenses through monthly examination of management accounts to ensure expenditure for the Service Department is in line with budgeted labour sales.
- Service, maintain, diagnose, problem solve and attend breakdowns on commercial vehicles.
- Ensure necessary paperwork is completed timeously
- Matric
- Qualified Diesel technician
- At least 3 years management experience in a franchised commercial vehicle environment
- Exceptionally good technical knowledge of commercial vehicles and management experience
- Fully computer literate
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BEE Commercial Vehicle Service Manager - Durban, South Africa - Select Motor Recruitment
Description
Remuneration: In the region of (ANNUAL CTC) R dependent on skill set, knowledge, and experience + Incentive + Pension/Provident fund. No Medical Aid contribution.Due to the retirement of their current CV Service Manager, our client requires an experienced BEE Commercial Vehicle Service Manager for their Dealership in Empangeni, TO START AS SOON AS POSSIBLE
The main purpose of this position is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Department-s operating policies and standards to achieve both high levels of customer satisfaction, retention, and profitability
KNOWLEDGE AND SKILLS
QUALIFICATIONS AND EXPERIENCE
UPLOAD your current, updated CV on our Website using the following link:
*Only candidates who meet the criteria, with Automotive Industry experience will be considered and contacted unless otherwise stipulated
*If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
For further information please feel free to contact
Applications should be submitted no later than Thursday 8 February 2024