Service Portfolio Manager - Durban, South Africa - Derivco
Description
Job Profile Summary:
At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.
We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the USA, South Africa, UK, Spain, Malta, Sweden and Australia.
You will be inspired, challenged, and stimulated every day and you will receive an extraordinary number of high-fives - rewarded for work well done.
_ Sounds pretty awesome, right?_
Derivco is an equal opportunities employer.
We value people as individuals with diverse opinions, cultures, lifestyles and circumstances and we are committed to equality of opportunity and to providing a productive working environment free from unfair and unlawful discrimination.
Job Description:
Derivco South Africa is seeking a highly skilled and motivated
Service Portfolio Manager to be part of our dynamic team.
Calling All Senior Service Portfolio Managers/Heads of IT Services
Are you a seasoned Service Portfolio Manager looking for an exciting new challenge? Derivco Durban is expanding, and we need top talent like you to elevate our service offerings to even greater heights
About Derivco
We're a leading software development and data architecture company passionate about innovation and delivering outstanding solutions to our clients. Join our dynamic team and make a real impact on the future of our company
The Role
As a Senior Service Portfolio Manager, you'll play a pivotal role in managing and optimizing our service offerings. With your expertise and vision, you'll drive continuous improvement initiatives to enhance service quality and efficiency.
Key Responsibilities
We are looking for someone with senior experience in IT specific functions which would include end-user, PC, Mac, services, hardware, meeting rooms etc.
Elements needed:
- Strategic experience of leading the entire function the ideal person should have had
senior leadership experience, managed managers, operated at the senior leadership level in the context of reset requirements/ expectations. - Will define and drive the aligned companywide IT function
- Technology, Tools, governance, progress, automaton and AI etc. with a global/strategic/commercial mindset.
- Drive alignment and contribute to the development and execution of the
Organisational strategy.
Commercial mindset and experience are a must in our current environment and critical to our 5-year plan, for example:
- Portfolio demand, planning, execution
- Forecasting future resource capacity and cost, infrastructure, license costs etc.
- Existing resource allocation and utilization
- Operations and Project Costing
- Drive a continual service improvement plan.
Business acumen: Deep understanding of the organization's overall business strategy and goals to align IT initiatives with business objectives.
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Financial management: Skilled in financial management, including budgeting, forecasting, and cost optimization, to ensure IT investments are aligned with business priorities and deliver a strong ROI.
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Vendor management: Strong vendor management skills, including negotiating contracts, managing relationships, and ensuring service level agreements are met.
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Change management: Skilled in change management, including implementing new technology solutions and managing the impact on people, processes, and systems.
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Talent management: Skilled in talent management, including recruiting and developing a high-performing IT team, providing career development opportunities, and fostering a culture of innovation and continuous improvement.
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Data management and analysis: Skilled in data management and analysis, including collecting, analyzing, and interpreting data to make informed business decisions.
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Compliance and security: Deep understanding of compliance and security requirements and ensure that the organization's IT systems and processes meet these standards.
- Portfolio Reporting with appropriate KPI's
Collaboration and teamwork: Skilled in collaboration and teamwork, including building relationships with other departments and stakeholders to deliver successful IT projects and initiatives
Why Join Derivco Durban?
- Innovative and dynamic work environment
- Opportunities for personal and professiona
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