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    Client Services Analyst - East London, South Africa - beBee Professionals

    beBee Professionals
    beBee Professionals East London, South Africa

    6 days ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description
    beBee Professionals is looking for a Client Services Analyst to join our team in East London.


    The successful candidate will be responsible for providing technical support to our clients, ensuring that all customer inquiries are handled in a timely and professional manner.


    The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support.

    They should also have excellent communication and problem-solving skills, and be able to work independently and as part of a team.


    The Client Services Analyst will be responsible for:

    • Responding to customer inquiries in a timely and professional manner
    • Troubleshooting technical issues and providing solutions
    • Documenting customer interactions and providing feedback to management
    • Assisting with the development and implementation of customer service policies
    • Identifying areas for improvement in customer service processes
    If you are interested in this position and meet the requirements, please apply on beBee.
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