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    Used Car Sales Manager: Fourways - Johannesburg, South Africa - Jobking

    Jobking
    Jobking Johannesburg, South Africa

    1 week ago

    Default job background
    Full time
    Description
    Job Summary Statement

    The successful candidate will be responsible to plan, manage and monitor the implementation of all pre-owned vehicle sales activities and processes in order to maximize pre-owned vehicle sales and profits.

    Minimum Qualification
    Matric
    Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing preferable
    Minimum Experience

    • 5 years experience in the motor sales industry
    1 to 3 years supervisory experience
    Duties and Responsibilities


    PROCESS AND GOVERNANCE
    Contribute to the development of the appropriate strategy and set target within area of accountability
    Manage operational risk and risk mitigation initiatives
    Implement and manage end-to-end processes
    Define standard operating procedures (SOP's)
    Monitor and report on progress against operational plan and make adjustment where required
    Resolve problems with the necessary discretion and guidelines
    Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities
    Plan and organize sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals
    Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies
    Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved
    Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others
    Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
    Assist new vehicle sales with trade-in's and evaluations.

    FINANCE
    Manage, monitor and report on budget variances and provide solutions
    Ensure that the assets, resources and equipment are managed in a manner that enhances cost effective utilisation
    CLIENT/CUSTOMER
    Plan, manage and monitor processes to ensure customer service excellence
    Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business
    Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery
    Provide advice and support to customer with regard to their requirements in order to achieve and maintain set customer service excellence standards
    Manage CRM processes and procedures
    Knowledge and skills
    Communication Skills
    Innovative and forward thinking
    Application of social media advertising and marketing skills
    Technical Competencies
    Apply selling techniques for parts
    Business and Operations Management
    Conflict Management
    Customer Service
    Developing sales
    Fleet Sales Management
    Functional Policies and Procedures
    Governance, Ethics and Values
    Managerial Competence
    Operations Risk Management
    Perform selling of vehicle parts
    Planning, monitoring, evaluation and reporting
    Problem Solving and Analysis
    Product and or service knowledge
    Sales of non-OEM parts and accessories
    Structure and operation of vehicles and components
    Understand customer patterns to sell parts

    Apply Here
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