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Krugersdorp

    Support Advisor - Krugersdorp, South Africa - beBee Professionals

    beBee Professionals
    beBee Professionals Krugersdorp, South Africa

    1 day ago

    Default job background
    Customer Support Representatives Freelance Customer Service / Support
    Description

    Job Offer:
    Support Advisor – beBee Professionals – Krugersdorp

    beBee Professionals is looking for a Support Advisor to join our team in Krugersdorp.

    The successful candidate will be responsible for providing technical support to our customers and ensuring that their inquiries are answered in a timely and professional manner.

    The ideal candidate should have a strong technical background and excellent customer service skills. They should be able to troubleshoot and resolve customer issues quickly and efficiently. They should also have excellent communication skills and be able to work independently.

    The successful candidate will be expected to:

    • Provide technical support to customers via phone, email, and chat
    • Troubleshoot and resolve customer issues
    • Respond to customer inquiries in a timely and professional manner
    • Maintain customer records and update customer information
    • Monitor customer feedback and provide feedback to management
    • Assist with other customer service related tasks as needed

    Requirements:

    • Bachelor's degree in Computer Science or related field
    • At least 2 years of experience in customer service or technical support
    • Excellent communication and problem-solving skills
    • Ability to work independently and as part of a team
    • Knowledge of customer service software and databases
    If you are interested in this position, please apply on beBee. We look forward to hearing from you
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