- Minimum education/training required:
- Relevant degree/diploma preferred
- Grade 12, with a relevant tertiary qualification being advantageous (Cobit/ITIL)
- ITIL V4.0 certification
- A+ and N+ certifications
- Minimum work experience required:
- At least 8 years of experience in an IT environment with relevant IT infrastructure and datacentre management experience
- Coordinating operational changes across all stakeholders
- Providing operational inputs into hosted infrastructure
- Managing day-to-day interactions with third-party suppliers
- Planning and implementing optimal technology services
- Assessing data centre infrastructure needs for future developments
- Identifying continuous improvement opportunities
- Providing input into IT strategies related to the data centre environment
- Aligning IT services with business requirements
- Ensuring adherence to IT governance processes
- Serving as a point of escalation for unresolved issues
- Mentoring service desk employees for their growth
- Participating in migration projects between data centres when necessary
- Providing input in due diligence processes when required
- Exceptional knowledge of cloud datacentres, physical datacentres, hosting platforms, IoT, and ITIL principles
- Experience in crisis management and critical thinking
- Service delivery experience
- Project management skills
- Proficiency in MS Office
- Excellent verbal and written communication skills
- Ability to build and maintain sustainable relationships with stakeholders
- Knowledge of different infrastructure architecture frameworks
- Result-driven mindset
- Innovation and creativity
- Leadership and team management skills
- Goal-oriented with a high sense of urgency
- Strong interpersonal skills
- Ability to work independently and take initiative
- Attention to detail and accuracy
- Analytical thinking
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Centre Manager
3 days ago
Macdonald & Company Pretoria, South AfricaWant to get out of the city? · Our client is a family owned business which has evolved into a highly respected property investment enterprise that owns and manages a multi-billion property portfolio across Southern Africa and abroad. Their core business involves the expansion of ...
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Facility Manager-preparation Centre
3 days ago
AVBOB Pretoria, South AfricaGENERAL JOB PURPOSE · Management of the preparation centre facility, resources and budget and ensure professional service delivery. · Job Responsibilities: · - Management of the preparation centre facility by: · - Conducting budget planning and budget management process · - Imple ...
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Branch/fitment Centre Manager
23 hours ago
PG Glass Pretoria, South AfricaPG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buil ...
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Call Centre Manager Ii
23 hours ago
MiWay Pretoria, South AfricaWhat will you do? · Up for a new challenge, know that you can make the difference? The CS Department is looking for assertive and enthusiastic individuals to join the Client Service Collections team effective the 01 March 2023 Minimum Experience Required · years Collections and/o ...
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Manager Atm Monitoring and Control Centre
3 days ago
Absa Bank Limited Pretoria, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Call Centre Manager
3 days ago
HandPicked Recruitment Centurion, South AfricaMinimum requirements: · - Demonstrated success in managing contact centres · - Proven ability to work independently and efficiently manage a contact centre · - 10+ years of management experience in a contact centre environment (Operations) · - Bachelor's degree / Diploma in a rel ...
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Call Centre Manager
3 days ago
Handpicked Recruitment Centurion, South Africa**Salary**: R45 000 per month, Negotiable, depending on experience · **Benefits**: Provident Fund · **Working hours**: Monday - Friday 08:00- 17:00 · Our client a firm specialising within the Pharmaceutical industry has an opportunity for an experienced Call Centre Manager to joi ...
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Customer Experience Centre Manager
4 days ago
Customer Loyalty Consultants (Pty) Ltd Centurion, South Africa**Gauteng**, Centurion** · **(Negotiable)** · CLC is currently recruiting for a Customer Experience Centre Manager. · The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance s ...
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Experienced Call Centre Manager
4 days ago
CLC Centurion, South Africa24/7 Inbound Emergency Call Centre based in Centurion looking for an experienced Call Centre Manager to take full responsibility in managing the operations of the Call Centre. · Minimum requirements are: · Minimum 10 years in managing a Call Centre (Currently Approximately 35 Sta ...
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Contact Centre Manager
3 days ago
iSON Xperiences Randburg, South AfricaThe Contact Centre Manager is responsible to **ensure a one-stop service for assigned clients and allocated Learners and to enhance the overall experience **of the customer. · The Contact Centre Manager is responsible for **establishing strong business relationships** within Ison ...
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Call Centre Manager
3 days ago
Bridgena Barnard Personnel Group Midrand, South AfricaGauteng, Midrand · - R R Annually Cost To Company (Market related, Negotiable) · Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence · Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspond ...
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Call Centre Manager
2 hours ago
NFD CONSULTING (PTY) LTD Bryanston, South AfricaWe are looking for a Call Centre Manager with 5+ years experience in a call centre environment who will be responsible for collections performance of outstanding debts from the new or existing client base. S/he will be managing a team of collectors to recoup such funds using effi ...
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Data Centre Manager
4 days ago
Teraco East Rand, South AfricaPURPOSE OF THE ROLE · The role is required to oversee equipment maintenance, inventory, customer service, contractor management and employee management. Your versatility will be your greatest asset as you deliver mission-critical support and empower our clients to harness the ful ...
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Call Centre Manager
3 days ago
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Service Centre Manager
23 hours ago
Interfoto Midrand, South Africa**Requirements**: · - 5 years experience in a similar position · - Equivalent qualification · - Dealing with retailers · - Good computer skills · - Technical leaning skill and background (electronic repairs) · - Logical thinking · - Ability to analyse and organize · - Attention t ...
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The South African Weather Service (SAWS) Centurion, South AfricaThe South African Weather Service (SAWS) is a Section 3(a) public entity under the Ministry of · Environment, Forestry and Fisheries (DEFF) and is governed by a Board. The organisation is an · authoritative voice for weather and climate related services in South Africa and is a m ...
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Commercial Contact Centre Manager
3 days ago
Fidelity Services Group Midrand, South Africa**Vacancy**: Commercial Contact Centre Manager · **People/Function Management**: Duel reporting Commercial / Subscriber · **Major Responsibilities**: · - Handling of inbound and outbound queries escalated to your level. · - Ensure correct and effective booking -communication with ...
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Sales Manager Contact Centre
4 days ago
IconAf Randburg, South Africa**JOB SUMMARY** · The Sales Manager at IconAF is the **leader of,** and is **responsible for,** the **sales performance and behaviour**of the Team Leaders under their management. · **Responsibilities & Duties** · To coordinate, plan & deliver day-to-day teams' tasks & activities ...
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Airport Management Centre Representative
4 days ago
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Technical Training Centre Manager
1 day ago
TalentCru Pretoria, South AfricaOur client is looking to attract an experienced, commercially astute Technical Training Centre Manager to manage its technical training centre in Springs, Ekurhuleni. · Purpose of the role: · To drive the implementation of the Technical Training Centre strategy in collaboration w ...
Data Centre Manager - Pretoria, South Africa - Boardroom Appointments
Description
The Datacentre Manager position entails the maintenance, support, and deployment of all hosting solutions along with associated support activities. Responsibilities include managing and maintaining Active Directory, overseeing corporate systems including email, collaboration tools, SQL servers, application servers, hosted file repositories, and cloud-based hosting environments. The role involves maintaining a monitoring system for fault detection, managing backups, and ensuring business continuity. The Datacentre Manager will be accountable for delivering excellent IT services to all affiliated businesses and ensuring data centre infrastructure stability and performance, including integrated services like networks, IT security, and applications.
Requirements:
Key Performance Areas:
Technical Knowledge/Capabilities:
Behavioural Competencies: