Manager Atm Monitoring and Control Centre - Pretoria, South Africa - Absa Bank Limited

Absa Bank Limited

Verified Company

Pretoria, South Africa

1 week ago

Posted by:

Thabo Mthembu

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Description

Bring your possibility to life Define your career with us

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational management, implementation and adaption i.t.o. ATM's monitoring, control and service delivery objectives.

Job Description:

Building Strategic Relationships
Strong leadership qualities
Data-Driven Decision Making ability
Strong Operations Management including Call centre experience
Risk Management
Results driven
Functional management: Set and execute the tactical strategy, plan the resource requirements for the business area, negotiate and secure its allocation and ensure delivery based on the agreed business targets
Operational Excellence: Oversee the design, implementation, maintenance and continuous improvement of operational activities
Change and programme management: Ensure the implementation of change programmes aimed at driving business strategy and improving operational efficiency
Business Risk and

Compliance Management:
Ensure the implementation of, and conformance to, Group Risk and Compliance requirements within the operating environment, in line with set risk appetite

Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including suppliers, clients, service providers, business partners and other Absa entities
People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
Governance: Ensure the fulfilment of all required governance activities, including tracking and reporting

Education

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (required)