Senior Communications Manager - Johannesburg, South Africa - Nedbank

Nedbank

Verified Company

Johannesburg, South Africa

1 week ago

Posted by:

Thabo Mthembu

beBee Recruiter

Description

Job Classification

REQ:

Refilwe Falatsi:

Closing Date:8 August 2023:

Cluster: Nedbank Wealth |Division: Nedbank Insurance |

Functional Area:

Client Experience:

Employment Equity Statement:
Preference will be given to individuals from underrepresented groups.

Job Family
Marketing, Communication and Research

Career Stream

Communications And Public Relations

Leadership Pipeline

Manage Self: Professional

Job Purpose

Support the formulation of the communication framework in support of the Integrated Marketing and Communication Strategy and see it through to implementation

Responsibilities:

Analyze and report on all aspects of communications coverage and impact by managing; coordinating and ensuring effective implementation of measurement and tracking tools to ensure success of delivery.
Meet relevant communications guidelines to fulfil the Nedbank brand and trademark policy.
Verbal and written engagement with internal and external stakeholders that promote the brand/CVP/EVP/product/service in support of the communications; marketing and business strategies and objectives.
Develop and/or assist the development of communications strategies across the applicable/relevant spectrum of communications disciplines including: reputation management; media; public relations; internal communications; brand marketing; advertising; marketing; digital; social media and new media and production of materials to deliver on business objectives.
Drive vision for product plain language and content across customer journeys.
Drive alignment on style, voice and tone across channels.
Collaborating with multidiscipline practitioners and project stakeholders.
Define and document standards, patterns, principles and processes to establish a unified approach to communications.
All content to align to our brand strategy, essence and promise.
Producing content that grows share of voice through always on content, online financial education, thought leadership pieces and social media.
Manage projects and copy requests from across the business, prioritizing tasks and managing approvals.
Influence and adapt to stakeholder feedback.
Support the achievement of the business strategy, objectives and values.
Ensure personal growth and enable effectiveness in performance of roles and responsibilities.
Seek opportunities to improve business processes, models and systems through agile thinking.
Ability to lead and manage a team ensuring effective performance management.
Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).

Job Responsibilities Continue

People Specification

Essential Qualifications
NQF Level
Diploma
Advanced Diplomas/National 1st Degrees

Preferred Qualification

BA: Journalism and media studies
BA: Language and Literature
BA: Communication

Essential Certifications

Minimum Experience Level years in Communications and 5 years in management preferably in Financial Services and experience in copywriting.
Technical / Professional Knowledge
Communication Strategies
Writing, editing, proofreading, layout and design skills
Essential:
Certification in UX Writing, Content Strategy, UX or Design

Technical / Professional Knowledge

Communication Strategies
Governance, Risk and Controls
Writing, editing, proofreading, layout and design skills
Knowledge of the printing/publishing, broadcast, digital & social media industry practices & princip
Experience in developing and implementing media/ advocacy and/or communication campaigns
Ability to engage in a relevant and credible manner with internal and external stakeholders at vario
Company/Division/Cluster/Business Unit specific business knowledge

Behavioural Competencies