-
Service Advisor
16 hours ago
GAP Consulting Durban, South AfricaKwaZulu-Natal, Durban · - Motor Retail - Service Dept · - Market Related | Negotiable · - Job ref: KZN000205/JH · - Vacancy type: Permanent · SHIFTINTOHIGHCAREER to a long established and highly successful Dealer who requires the services of a Service Advisor · **Minimum Requirem ...
-
Service Advisor
16 hours ago
Durban South Toyota Durban, South Africa**POSITION: SERVICE ADVISOR** · An excellent opportunity exists for a Service Advisor in a well-established Motor Dealership company situated in the South Durban Basin. · - a) Updated CV of not more than 2 pages · - b) your most recent passport size photo · - c) Must have minimum ...
-
Service Advisor
16 hours ago
GAP Consulting Durban, South AfricaKwaZulu-Natal, Durban · - Motor Retail - Service Dept · - R R Monthly · - Job ref: KZN000332/JH · - Vacancy type: Permanent · SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Service Advisor · **Minimum Requirements**: · - Must have a minimum of 2 to 3 ye ...
-
Service Advisor
1 week ago
GAP Consulting Durban, South AfricaKwaZulu-Natal, Durban · - Motor Retail - Service Dept · - Market Related | Negotiable · - Job ref: KZN000204/JH · - Vacancy type: Permanent · SHIFTINTOHIGHCAREER to a long established and highly successful Dealer who requires the services of a Service Advisor · **Minimum Requirem ...
-
Service Advisor
4 days ago
Clicks Group Limited Durban, South Africa**Listing reference**: 015735**Listing status**: Online- · **Position summary** · **Industry**:Wholesale & Retail Trade · - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Durban · - **Contract**:Permanent**Remuneration**:Market Related · - **EE posit ...
-
Service Advisor
6 days ago
Clicks Group Limited Durban, South AfricaAdvert reference: click_014249 · Advert status: Online · - **Position Summary**: · **Industry**:Wholesale & Retail Trade · **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain · **Location**:Durban · **Contract**:Permanent · **Remuneration**:Market Related · **EE posi ...
-
Service Advisor
6 days ago
MAN Automotive (South Africa) (Pty) Ltd Durban, South AfricaProvide effective customer contact regarding all aspects on repairs undertaken on customer's vehicle. · - Ensure prior authorization of repairs/service is obtained & customers' signature is on the job card. · - Responsible for the intake of customer vehicles through completion of ...
-
Service Advisor
1 week ago
Volvo Group Durban, South AfricaSouth Africa · **Position Description** · **The main purpose of the job is to** ensure the effective sales performance of the area allocated within the region; ensuring performance targets for the Volvo brand are met in line with the strategic objectives of the Branch. · **Report ...
-
Service Advisor
1 week ago
GAP Consulting Durban North, South AfricaKwaZulu-Natal, Durban North · - Motor Retail - Service Dept · - R R26 000 Monthly · - Job ref: GP022934/JH · - Vacancy type: Permanent · SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Service Advisor · **Minimum Requirements**: · - Must have a minimum o ...
-
Dealership Service Advisor
16 hours ago
GAP Consulting Durban, South AfricaKwaZulu-Natal, Durban · - Motor Retail - Service Dept · - R R Monthly · - Job ref: WP013049/JC · - Vacancy type: Permanent · SHIFTINTOHIGHCAREER to a well-established and highly successful Dealer that requires the services of a Dealership Service Advisor · **Minimum Requirements* ...
-
Customer Service Advisor
6 days ago
Bespoke International group Durban, South AfricaEnergy Customer Service advisors needed. · - **Requirements**:_ · - At least 6 months international call centre experience. · - **Responsibilities**:_ · - Maintaining a positive, empathetic and professional attitude towards customers at all times. · - Communicating with customers ...
-
Client Service Advisor
1 week ago
Aon Corporation Durban, South AfricaPosting Description: · **Client Services Advisor** · Do you have an insurance qualification? Do you have excellent knowledge of policy wordings? Read on · Aon South Africa is hiring a Claims Service Advisor, this is a hybrid role with the flexibility to work both virtually and fr ...
-
Customer Service Advisor
4 days ago
Webhelp Durban, South Africa**Advisor** · **Location** · - Durban, South Africa**Language** · - English*** · **Job Advert**: · - Are you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Durban office of bubbly beings who bring fun to work every day · We're look ...
-
Customer Service Advisor
1 week ago
Careerbox Durban, South AfricaWe are looking for Customer Service Advisors. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + a campaign allowance of R2500 + night shift allowance and a commission structure. · **Responsibilities** · - Provide knowledgeable answers to questions about p ...
-
Customer Service Advisor
1 week ago
Careerbox Durban, South AfricaWe are looking for Customer Service Advisors to start training on 13 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure. · **Responsibilities** · - Provide know ...
-
Customer Service Advisor
16 hours ago
Careerbox Durban, South AfricaWe are looking for Customer Service Advisors to start training on 13 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure. · **Responsibilities** · - Provide know ...
-
Customer Service Advisor
6 days ago
Careerbox Durban, South AfricaWe are looking for Customer Service Advisors to start training on 13 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure. · **Responsibilities** · - Provide know ...
-
Vehicle Service Advisor
1 week ago
The Recruitment Team Durban, South Africa**Salary**: R18, R25,000.00 per month · Application Question(s): · - Must have clear criminal record · **Education**: · - High School (matric) (required) · **Experience**: · - motor vehicle service advisor: 1 year (required) · Ability to Commute: · - Middelburg, Mpumalanga (requi ...
-
Customer Service Advisor
4 days ago
Webhelp Durban, South Africa**Job Advert** · Are you the work hard/play hard type? We have an opportunity for goal-driven go-getters to join vibrant Durban office of bubbly beings who bring fun to work every day · We're looking for a team of fast learners and quick thinkers to jumpstart their career as Cust ...
-
Customer Service Advisor
1 week ago
Webhelp Durban, South Africa**Advisor** · **Location** · - Durban, South Africa**Language** · - English*** · **Job Advert**: · - If you're looking for an opportunity to jump start your career and gain experience with different customers and clients, this is your time to shine We're looking for dynamic team ...
Service Advisor - Durban, South Africa - Bosch Umhlanga
Description
Job Title:
Service Advisor
Company:
Bosch Umhlanga
Location:
Umhlanga, South Africa
Job Type:
Full-time
Job Summary:
Bosch Umhlanga is seeking a motivated and customer-focused Service Advisor to join our dynamic team.
As a Service Advisor, you will be the primary point of contact for customers, ensuring their satisfaction by providing exceptional service and guidance throughout the vehicle service process.
You will work closely with technicians, parts personnel, and customers to coordinate and deliver efficient and reliable automotive services.If you have excellent communication skills, a passion for automobiles, and enjoy working in a fast-paced environment, we encourage you to apply.
Responsibilities:
Greet customers in a friendly and professional manner, establishing rapport and understanding their vehicle service needs.
Listen attentively to customer concerns, documenting and communicating information accurately.
Schedule appointments for vehicle maintenance and repairs, considering the availability of technicians and required parts.
Consult with customers to identify additional service needs, offering appropriate recommendations and pricing estimates.
Coordinate the workflow of vehicles, ensuring timely completion of service and repairs.
Collaborate with technicians to explain repair procedures, ensuring clear communication and understanding between customers and the service team.
Provide accurate and transparent cost estimates to customers, obtaining necessary approvals before initiating work.
Update customers on the progress of their vehicle service, addressing any questions or concerns promptly.
Maintain organized records of customer interactions, service history, and vehicle information using relevant software systems.
Process payments and invoices accurately, ensuring all financial transactions are handled efficiently.
Maintain a clean and organized work environment, adhering to safety and quality standards.
Stay up-to-date with industry advancements, manufacturer specifications, and service techniques through ongoing training and professional development.
Requirements:
High school diploma or equivalent qualification.
Previous experience in a customer service role, preferably within the automotive industry.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and team members.
Strong organizational and multitasking abilities, with keen attention to detail.
Proficiency in computer systems and software, including automotive service management software.
Solid understanding of automotive systems and components, as well as general vehicle maintenance.
Ability to work in a fast-paced environment and adapt to changing priorities.
A customer-centric mindset, with a genuine desire to provide exceptional service.
Basic knowledge of financial transactions and invoicing processes.
Valid driver's license.
Preferred Qualifications:
Formal automotive service advisor or technician training/certification.
Experience working with Bosch automotive products or services.
Note:
This job description is intended to outline the general responsibilities and qualifications for the Service Advisor position at Bosch Umhlanga.
It is not exhaustive and may be subject to change or modification based on business needs.