Store Manager - Jeffreys Bay, South Africa - Tapestry Home Brands

Tapestry Home Brands Jeffreys Bay, South Africa

1 day ago

Full time

Description

Main Purpose of the Position:
Reporting to the Regional Manager, the incumbent will be responsible for planning and coordinating the operations of the Store, overseeing the selling of products to customers and ensuring service excellence is achieved

Education, Experience and competencies required:

Matric
- 5 years' experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role
Industrial Relations experience
Planning, organizational and time management ability
Good Leadership skills
Good communication skills
Good knowledge of Sales Techniques
Computer literate

Accuracy and attention to detailKey Responsibility Areas:

Take direct responsibility for the profitability of the store by ensuring the set targets are met
Ensure staff are taught correct sales procedure and have a good knowledge of the product
Maintain a high level of customer service
Assist customers and provide information
Ensure complaints from customers are resolved quickly
Inform staff of new lines and any changes to the prices
Manage staff rosters
Coordinate and conduct stock takes
Keep and analyze records of sales figures and financial transactions, inclusive of filing
Implement and oversee security procedures
Manage staff when necessary

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