- Customer Engagement Management: Develop relationships within the assigned customer base to facilitate the sales process from creating demand to closing opportunities.
- Understand the Marketable Area. Utilize local market knowledge and client base to identify business prospects. Execute sales campaigns and special offers aligned with the sales plan.
- Create Client Strategies that address customer needs and propose solutions to enhance business revenue.
- Formulate Territory & Account Plans, allocate and prioritize internal and external resources (virtual and physical) to achieve or surpass sales objectives.
- Promote comprehensive solutions to clients to secure ownership of the client base and showcase the Business's true value proposition.
- Offer primary support and escalate secondary and tertiary support to customer services.
- Minimum Qualifications
- Three years of B2B sales background, with a preference for experience in the Telecommunications sector.
- Proven expertise in customer relations with a solid sales track record.
- Proficient sales abilities: strategic account planning, proactive outreach, SWOT analysis, additional sales, forecast precision.
- Goal-driven. Consistent delivery of sales targets and anticipated revenue goals.
- Effective communication, negotiation, business insight, and presentation capabilities.
- Exceptional planning and organizational proficiencies.
- Experience collaborating with field agents, associates, technical, and operational teams to devise sales approaches and reach targets.
- Efficient in constructing relationships, strategic planning, and operational competency.
- Capable of performing well under stress and demonstrating a proven track record of meeting deadlines.
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Virtual Sales Account Manager - Johannesburg, South Africa - Callforce Direct
Description
Dynamic Virtual Sales Account Manager
We are looking for a proactive and outcome-driven Virtual Sales Account Manager. The chosen candidate will be tasked with achieving monthly, quarterly, and yearly targets by selling to existing and potential non-business customers utilizing phone calls, advanced web technologies, and face-to-face interactions. The VSAM will establish direct connections with end-user organizations and collaborate closely with the team to maximize revenue prospects within these accounts.
Roles & Responsibilities
As a Virtual Sales Account Manager, you will play a pivotal role in fostering expansion and satisfaction. Your dedication to customer triumph and strategic decision-making will lay the groundwork for our continued success. Come on board to contribute to shaping the future of a premier network service provider.