Jobs
>
Franschhoek

    Assistant Hotel Manager - Franschhoek, South Africa - Leeu Collection South Africa (Pty) Ltd.

    Leeu Collection South Africa (Pty) Ltd.
    Leeu Collection South Africa (Pty) Ltd. Franschhoek, South Africa

    3 days ago

    Default job background
    Full time
    Description

    The Assistant Hotel Manager's role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.

    You will excel in this role if you are an efficient, solutions-driven individual who enjoys a fast-paced and constantly changing environment. with a passion for exceptional service whilst maintaining a high degree of operational delivery and people management.

    Main Responsibilities:

    • Responsible for managing the full operations, service, logistics and activities of the Hotel Team, under the guidance of the Hotel Manager.
    • Ensure that guests receive exceptional levels of personalised service while working closely with the relevant Hotel Teams and Hotel Manager.
    • Assist the Heads of Departments in ensuring that guest spaces and facilities are impeccably maintained and fully functional.
    • Ensure that policies, processes and standards directly affecting the guests reflects their safety, security and preferences.
    • Develop, implement and monitor systems and methods that capture and communicate guest preferences, likes and dislikes as appropriate, without compromising their privacy.
    • In conjunction with HR, support the selection of appropriately competent employees who reflect a high degree of service orientation, professional charm and who can uphold the company values.
    • Create an environment that contributes to highly positive employee engagement and commitment to the job.
    • Implement practices and activities to support the continues development of leaders and employees.
    • Monitor department attendance and leave balances to prevent unnecessary expenditure on staffing.
    • Liaise with all 3rd party partners regarding day-to-day operations.
    • Ensure that the hotel achieves its financial objectives, as well as guests' satisfaction requirements.
    • Monitor the usage of equipment and consumption of stock.
    • Work closely with finance and purchasing, to ensure inventory and par stock levels are appropriate to ensure consistent levels of quality service.
    • Have an in-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge of food, wine & spirits.

    Skills and Attributes:

    • Ability to confidently operate within a fast-paced and challenging environment.
    • Effective complaint handling.
    • Demonstrate exceptional organizational and leadership skills.
    • Excellent written and verbal communication skills.
    • Exhibit strategic thinking to ensure the hotel operations are improving and innovative.
    • Personal and professional integrity of the highest standard.

    Experience and skills:

    • Minimum of 3 - 5 years Assistant Hotel Management or Senior Duty management experience within a 5* Hotel/Property
    • Tertiary qualification in Hospitality or Hotel Management beneficial
    • Advanced computer skills including MS office, including e-mail and internet.
    • Experience with Protel PMS advantageous.
    • Valid driver's licence.
  • C & G (Hospitality) Recruitment

    Hotel Manager

    1 day ago

    C & G (Hospitality) Recruitment Franschhoek, South Africa

    **Minimum Requirements**: · - **Must have a minimum 5 Years Hotel Management within a 5* luxury or boutique hotel property**: · - **Salary R45k - R50k depending on experience**: · - **Tertiary qualification in Hospitality or Hotel Management**: · - **Valid driver's licence**: · - ...

  • HotelJobs

    Hotel Manager

    2 days ago

    HotelJobs Franschhoek, South Africa

    High end hotel at a 5* Estate close to Franschhoek is looking for a Hotel Manager. The Hotel Manager's role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel ...

  • HotelJobs

    Assistant Hotel Manager

    33 minutes ago

    HotelJobs Franschhoek, South Africa

    Kendrick Recruitment are seeking a dedicated and experienced Assistant Hotel Manager to join a luxury hotel located in the picturesque Franschhoek valley. If you have a passion for exceptional service, strong leadership abilities, and a drive for operational excellence, this posi ...

  • JSM Business Services

    Deputy Hotel Manager

    2 days ago

    JSM Business Services Franschhoek, South Africa

    **Requirements**: · - A hospitality degree. · - Fluent in Afrikaans and English · - Minimum of five years' experience in the Food and Beverage Industry. · - Experience in managing more than one restaurant simultaneously will be advantageous. · - Good understanding of management p ...

  • HotelJobs

    Assistant Hotel Manager

    5 days ago

    HotelJobs Franschhoek, South Africa

    **Kendrick Recruitment** are searching for a suitably experienced **Assistant Hotel Manager **for a stunning **Boutique Hotel on a Wine Estate in Franschoek.** · Our client is searching for a hands on, 5* experienced individual who is dedicated and passionate about providing top ...

  • C & G (Hospitality) Recruitment

    Deputy Hotel Manager

    5 days ago

    C & G (Hospitality) Recruitment Franschhoek, South Africa

    Luxury Boutique hotel is seeking an assistant Hotel Manager. · THIS IS A LIVE OUT POSITION - FACE TO FACE INTERVIEWS ONLY · **Must have previous management experience Small Luxury Hotels.** · - **MINIMUM REQUIREMENTS**: · Matric / Grade 12 or equivalent · - Hospitality/Tourism /b ...

  • Leeu Collection South Africa (Pty) Ltd.

    Assistant Hotel Manager

    33 minutes ago

    Leeu Collection South Africa (Pty) Ltd. Franschhoek, South Africa

    The Assistant Hotel Manager's role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the Hotel Manager, providing the service which creates the platform whereby teams can excel and meet their underlying objectives within their depar ...

  • HotelJobs

    Assistant Hotel Manager

    1 week ago

    HotelJobs Franschhoek, South Africa

    As the Assistant Hotel Manager, & Restaurant Manager, you will play a pivotal role in overseeing both the restaurant operations and supporting the general management functions of our hotel. You will ensure the seamless operation of the restaurant while assisting the General Manag ...

  • Proactive Recruitment

    Assistant Hotel Manager

    1 week ago

    Proactive Recruitment Franschhoek, South Africa

    **POSITION: Assistant Hotel Manager** · **REPORTS TO: General Manager** · **OBJECTIVE**: · The Assistant Hotel Managers role is to enhance the operational efficiency and service quality of the Hotel by, in conjunction with the Hotel Manager, providing the service which creates th ...

  • HotelJobs

    Assistant Hotel Manager

    1 week ago

    HotelJobs Franschhoek, South Africa

    Assistant Hotel Manager required for exclusive Boutique Hotel in Franschhoek · The focus of the position will be on Operational Management with emphasis on F & B and Rooms. · The aim of the position will be to upgrade service standards to 5 Star international standards, and to en ...

  • JSM Business Services

    Deputy Hotel General Manager

    32 minutes ago

    JSM Business Services Franschhoek, South Africa

    **Deputy Hotel General Manager Position** · Our client, a prestigious entity renowned for its heritage Cape Dutch Wine farm, which encompasses a contemporary Farm Hotel & Spa, as well as a Farm Shop and multiple Restaurants, is seeking a Deputy Hotel General Manager. This is an e ...

  • HotelJobs

    Hotel Breakfast Restaurant Manager

    1 day ago

    HotelJobs Franschhoek, South Africa

    **LIVE IN or LIVE OUT** · **Please send an up to date CV to us showing**: · **1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first)** · **2. Reasons for having left all previous positions** · **3. Written refe ...

  • HotelJobs

    Assistant Hotel General Manager

    3 days ago

    HotelJobs Franschhoek, South Africa

    Looking for someone who can work under pressure and lead a team. Must have strong customer relations, staff management and training skills. Not a live in position. Salary K CT plus medical aid and provident fund contribution. · Only serious managers need to apply. Quote Reference ...

  • HotelJobs

    Hotel Manager: 5-star Property

    2 days ago

    HotelJobs Franschhoek, South Africa

    HOTEL MANAGER - Five-star Hotel (Franschhoek) · This 5-Star Hotel is known for sophisticated escapes and unique guest experiences. Our client is seeking an experienced Hotel Manager to lead and manage the overall hotel operations and activities. · JOB PURPOSE: · The Hotel Manager ...

  • HotelJobs

    Restaurant Manager: Luxury Boutique Hotel

    2 days ago

    HotelJobs Franschhoek, South Africa

    **RESTAURANT MANAGER - Luxurious Boutique Hotel (Franschhoek)** · Our client, luxurious boutique hotel in Franschhoek, is seeking to employ an experienced RESTAURANT MANAGER to oversee and manage the restaurant operations. · You will excel in this role if you are an efficient, so ...

  • HotelJobs

    Restaurant Manager 5 Hotel Restaurant

    2 days ago

    HotelJobs Franschhoek, South Africa

    We are looking for a highly motivated and experienced Restaurant Manager to join our team at Monneaux Restaurant in Franschhoek. · As the Restaurant Manager you will be responsible for overseeing all aspects of our Food & Beverage offerings and operations, ensuring exceptional gu ...

  • GRACE YOUR HR NEEDS

    Hotel Manager

    1 week ago

    GRACE YOUR HR NEEDS Stellenbosch, South Africa

    GENERAL MANAGER · Stellenbosch · Above market related remuneration, medical aid & pension · A well-established luxury boutique hotel, winery and conference centre, is looking for a general manager to oversee all aspects of daily operations, ensuring that guests receive a world-cl ...

  • Leeu Collection South Africa (Pty) Ltd.

    Hotel Manager

    3 days ago

    Leeu Collection South Africa (Pty) Ltd. Franschhoek, South Africa Full time

    The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments. · You will excel in t ...

  • Babylonstoren

    Hotel Manager: Keurbooms

    32 minutes ago

    Babylonstoren Simondium, South Africa

    **Requirements**: · - A hospitality qualification. · - Professional communication skills (Afrikaans and English). · - At least five years' experience in the hotel industry. · - Proven experience in managing housekeeping teams and hotel room management. · - Work experience in the ...

  • HotelJobs

    Operations/hotel Manager

    2 days ago

    HotelJobs Stellenbosch, Western Cape, South Africa

    A 4* hotel with 30 rooms and restaurant seeks a Hotel Manager meeting the following requirements: · - Tertiary Hospitality Management Diploma · - MANDAOTRY - Must currently be managing hotel property of at least 20 rooms · - At least 8 years hospitality industry experience with m ...