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    Senior Business Analyst, Process Engineering - Johannesburg, South Africa - Isilumko Staffing

    Isilumko Staffing
    Isilumko Staffing Johannesburg, South Africa

    1 day ago

    Isilumko Staffing background
    Full time
    Description

    Key Responsibilities:

    Requirement Elicitation and Analysis:

    • Collaborate closely with business stakeholders to understand needs, objectives, and challenges.
    • Elicit, document, and analyze business requirements, processes, and workflows.
    • Translate business requirements into clear and concise functional specifications for technical teams.

    Solution Design:

    • Work with technology teams to design innovative solutions aligned with business needs.
    • Propose practical solutions addressing business challenges in line with organizational goals.
    • Ensure proposed solutions align with strategic goals and technological capabilities.

    Stakeholder Communication:

    • Serve as a liaison between business stakeholders and technology teams.
    • Communicate complex technical concepts to non-technical stakeholders.
    • Present findings, recommendations, and project updates to various audiences.

    Documentation:

    • Create detailed documentation, including business requirements, process flows, use cases, and user stories.
    • Maintain accurate and up-to-date project documentation throughout the project lifecycle.

    Project Management:

    • Collaborate with project managers to define project scope, objectives, and deliverables.
    • Assist in project planning, estimation, and resource allocation.
    • Monitor project progress and identify potential risks or deviations from the plan.

    Quality Assurance:

    • Participate in system testing, user acceptance testing, and validation of implemented solutions.
    • Ensure delivered solutions meet specified requirements and are of high quality.

    Process Improvement:

    • Identify areas for process optimization and efficiency enhancement.
    • Recommend process improvements and assist in their implementation.

    Essential Functions:

    • Collaborate with business stakeholders to prioritize transformation initiatives aligned with CIB Operations strategy.
    • Work with internal and external stakeholders to mobilize solutions and prepare for the execution of prioritized initiatives.
    • Translate CIB Operations and business strategies into work packages and manage delivery of initiatives.
    • Adopt and optimize efficient use of tools, mechanisms, and frameworks across projects.
    • Coordinate identification and evaluation of solutions using objective data for value realization.
    • Provide input and influence verification of business cases and business priorities.
    • Facilitate effective planning for prioritized initiatives, ensuring proper time and coordination of resources.
    • Coordinate and manage delivery of initiatives by monitoring progress and removing blockers.
    • Coordinate stakeholders' efforts and resources for collective impact delivery.
    • Plan, coordinate, and manage handover and adoption activities to facilitate solution ownership.
    • Facilitate effective data tracking of value realization metrics.
    • Collaborate with stakeholders to monitor service performance and identify further value realization opportunities.

    Qualifications:

    • Education: First Degree, NQF Level 7, or equivalent relevant experience (Required)
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