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Cape Town

    Senior Legal Administrator - Cape Town, South Africa - Insphired

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    Description
    Responsibilities:
    • Will be under the Legal Admin Team who will be responsible for processing and client service activities relating to the range of retirement and post-retirement products the company administers.
    • Dealing with Internal clients advice and advice assistants and the PAS team.
    • Technical Oversight:
    • Regulatory compliance - ensure systems and processes are compliant and understand regulatory rules and controls wrt to legal administration (compulsory product processing and events death, divorces, disability)
    • Work with the legal and compliance team to unpack regulatory changes impacting legal administration and put them into the system and process.
    • Attend/represent at internal governance and management forums e.g. trustees board for the retirement funds, PAS Manco.
    • Work with processes and training to update key processes.
    • Work with processes and training to keep the knowledge base up to date with regulatory and business rules related to legal administration.
    • Process Management:
    • Be able to administer and oversee the following.
    • Processing of death, disability, divorce order, and maintenance claims as required.
    • Processing of retirement, pre-retirement, and emigration withdrawals as required.
    • Processing of transfers related to Retirement Funds and Living Annuities.
    • Processing of maintenance instructions including switches, change of details, and Annuity Revaluations.
    • Resolution of complex cases.
    • Apply or cancel relevant Tax Directive and ROT applications on ITax as and when required.
    • Complete manual ROT requests and forms related to transfers.
    • Liaise with external Suppliers regarding transfers, withdrawals, and claims from Retirement and Living Annuity Products within SLA.
    • Review and authorization of the legal administration team cases.
    • Ensure all workflow items are actioned, i.e., processed or pended daily, and clear notes updated on the workflow system.
    • Assist the operations team leader to manage legal administration operational risk by:
    • Case reviews.
    • Review of workflow items near /over SLA.
    • Review of pending cases.
    • Review of key risk metrics like o/s ROTs and complaints.

    Requirements:
    • Relevant qualification or BCom Degree, Financial or Business Management.
    • Minimum of 5 years experience in LISP retirement products.
    • Microsoft packages.

    Remuneration:
    • R30 000 R40 000 per month + 13th Cheque.

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