Claudene Abel

I am a Senior Debtors Clerk with extensive experience in Debtors as well as creditors, invoicing and account investigations

                       Duties  in Detail  at the South African Board for Sheriffs ( Head Office)                                 

 My key responsibilities is to maintain the Debtors books for all nine regions Nationally within the South African Board for Sheriffs consisting of 600 Clients ( sheriffs with various jurisdictions) which entails Invoicing and emailing of accounts on an accounting Package Pastel V9 twice a year ( with submission of 1200 within the year). Opening of new clients on data base, Scanning, faxing and maintaining a portion of the Live spreadsheet on MS Xcel, Capturing data maintaining filling and backup records of administration work, conduct Investigation of all accounts is also one of my major priorities( this entails working on 4 split screens) working closely with the Compliance team and auditing team, using advanced MS Excel, MS Word and MS outlook, this entails phoning for collection, drafting of emails of rectification within the accounts, reconciling each account to a zero balance ( inclusive of the years before my commencement of duties), creating Credit notes, submitting refunds and drafting letters of demand for payments, submitting overall monthly report to Financial Manager and Board on outcome of the Debtors age analysis. my second function is balancing all receipts from the Bank Statements and reconciling and capturing the Cash Book on a monthly basis, third function is to work with Compliance team checking on all administration forms if correctly submitted and calculate all fees for fidelity and Board that is submitted via Form 7 and Form 16 both electronically and submissions via post. Fourth function maintaining all legal fees paid in and Invoiced for Sheriffs, hence working closely with the legal teams with AOG Payments. I also do the salary calculations for a few members within the Department of Justice. Fifth function is filing electronically and paperback, I have also created an easy access to docufiling ( scanning onto disk or external hard drive from the Printer) within the company therefore making it extremely easy for external audit  ( “this function I introduced to the company”). Client Liaison is also one of my key functions, I correspondence telephonically with the clients and Correspondence in writing via Outlook. One of my responsibilities also includes archiving and labeling all of my files, I was taught how to take minutes and draft the correspondence to all staff , during our departmental meetings ( this I have mastered!), During the pandemic I had worked remotely from home and all deadlines were met.

OTHER EDUCATIONAL BACKGROUND

Institution                                            Durban Computer College

                                                            Data Processor and Data Management

Obtained                                           Diploma        

Year                                                  1997-1999

Subjects                                           Microsoft Excel

                                                          Microsoft Word

                                                          Lotus 123

                                                          Graphics Designing

                                                           MS DOS

                                                          Outlook

                                                          PowerPoint    Presentation 

Institution                                            CIBM

Certificate                                         Bookkeeping to Trial Balance

Year                                                  2003

Subjects                                            Debtors 

                                                         Creditors

                                                         Balance Sheet (open and Close)

                                                         VAT

                                                          Bank Reconciliations 

Institution                                          School of Shipping

Certificate                                       Clearing and Forwarding International

Year                                                  June 2007-Dec 2007

Subjects                                           Import and Export of all freight

 Additional Studies

Institute : Stellenbosch University

Advanced Certificate: New Managers Development Program

Year : 2022

*Currently Studying Paralegal Studies at the SA Law School