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Editor, South Africa
5 days ago
Citywire Cape Town, South Africa**Editor - Citywire South Africa** · This role is about crafting the stories that matter most to South Africa's professional investment community. We are looking for a locally-based journalist who is driven and outgoing to lead a team of three full-time reporters, covering the So ...
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Concierge South Africa
3 days ago
Tourlane GmbH Cape Town, South Africa**EMBRACE THE WORLD: HOP ON YOUR NEXT ADVENTURE WITH US** · We are a lively and diverse team, founded by our CEO Julian Weselek in 2016, currently active in the DACH region and France. Our ambition is to become the leading travel company for authentic, customized, multi-day trips ...
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Bookkeeper - South Africa
1 week ago
Prosek Partners Cape Town, South Africa**Who is Prosek?** · We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide. We are specialized. Prosek provides unparalleled expertise with financial an ...
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Marketing Coordinator- South Africa
2 weeks ago
eXp South Africa Cape Town, South AfricaWe are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in South Africa. · **Who is eXp?** · Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds ...
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Head of Finance South Africa
6 days ago
Nordex SE Cape Town, South Africa**ABOUT THE NORDEX GROUP**: · The manufacture of wind energy plants in the on-shore segment has been our core competence and passion for around 35 years. With more than 46 GW installed capacity worldwide, our turbines supply sustainable energy to more than 80% of the global energ ...
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Trainer - South Africa
4 days ago
WNS Global Services Century City, South AfricaCompany Description · **WNS Global Services Inc.** (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Fi ...
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Fp&a Manager South Africa
3 days ago
Campari Group Cape Town, South AfricaDate: Jan 27, 2023- Location: Cape Town, Western Cape, ZA- Function: Finance- Seniority Level: Mid-Senior level- Employement type: Permanent- Workplace Type: Hybrid- Company: Campari South Africa (PtyCampari Group today is a major player in the global branded spirits industry, wi ...
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Country Manager- South Africa
2 weeks ago
dLocal Cape Town, South Africa**Why you should join dLocal?** · dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merch ...
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Equity Analyst: South Africa
1 week ago
Coronation Fund Managers Cape Town, South AfricaCoronation is committed to diversity and inclusion and preference will be given to underrepresented groups in South Africa and within the investment team. We are looking for the right attitude and a genuine passion for investments over years of experience. We want you to research ...
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South Africa Head of Expansion
1 day ago
SPARK Schools Rosebank, South Africa**About SPARK Schools** · SPARK Schools is a social impact disruptor and is leading change in the education space through its network of affordable private schools. The SPARK Schools network provides transformational education innovation through Africa's first blended learning mo ...
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General Manager, Proveg South Africa
3 days ago
ProVeg Cape Town, South Africa**Role Summary**: · **About ProVeg South Africa** · ProVeg South Africa (PVSA) is the local affiliate office of ProVeg International, a food awareness organisation working to transform the global food system by replacing animal-based products with plant-based and cultivated alter ...
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South Africa Oceans Program Manager
4 days ago
The Nature Conservancy Cape Town, South Africa**OFFICE LOCATION**: · Cape Town, South Africa · **WHO WE ARE**: · The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so ...
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Sales & Operations Executive - South Africa
6 days ago
FIXR Cape Town, South AfricaHere at FIXR we're on a mission to be the number one ticketing platform globally. Ticket sales and event management can typically be a clunky, manual process, but our platform makes it easier than ever for event organisers to create seamless, user-friendly experiences for their c ...
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Solar Bd Manager(South Africa)
1 week ago
Ecoflow Cape Town, South AfricaJob Responsibilities: · 1. Responsible for the development of local market agents and retail channels, doing a good job of channel layout and maintaining good customer relationships. · 2. Responsible for the operation and management of the local market, preventing falsification a ...
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General Manager, Proveg South Africa
5 days ago
ProVeg Nederland Cape Town, South Africa**Role Summary**: · **About ProVeg South Africa** · ProVeg South Africa (PVSA) is the local affiliate office of ProVeg International, a food awareness organisation working to transform the global food system by replacing animal-based products with plant-based and cultivated alter ...
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Amazon Commercial Services (South Africa) (Pty) Ltd Cape Town, South AfricaEither 5+ years of prior work experience in a related area OR 2+ years of prior work experience and an L.L.B. or another equivalent international law degree · - Undergraduate university law degree · - Experience conducting legal research and preparing related written guidance · - ...
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Sales & Operations Executive - South Africa
6 days ago
FIXR Cape Town, South Africa· Here at FIXR we're on a mission to be the number one ticketing platform globally. Ticket sales and event management can typically be a clunky, manual process, but our platform makes it easier than ever for event organisers to create seamless, user-friendly experiences for thei ...
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Teller: Cash Solutions South Africa
6 days ago
G4S Cape Town, South AfricaJob Introduction · Cash Centre Teller · G4s Cash Solutions (SA), a leading provider of Integrated cash management solutions, has a vacancy for a Cash Centre Teller based at our operations in Cape Town. · Reporting to the Cash Centre Supervisor, this ole is responsible for effecti ...
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Tender Project Planner South Africa
3 days ago
Kirby Group Engineering Cape Town, South Africa**About Kirby Group Engineering** · *** · **Role Purpose** · **Key Functions** · - Review tender project contract documentation and highlight key schedule and tracking requirements · - Ensure that project programmes produced are compliant with bid requirements · - Support tender ...
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The Nature Conservancy Cape Town, South Africa**OFFICE LOCATION**: · Cape Town, South Africa · **WHO WE ARE**: · The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so ...
Trainer - South Africa - Cape Town, South Africa - WNS Global Services
Description
Job DescriptionRole Responsibilities:
Train new hires on product, process, and customer handling skills
Maintain batch reports and measure effectiveness post 30 days of conducting refresher
Complete daily tracking, including end of day course evaluation and trainee assessments
Gathers documents and distributes clear information from updates received by corporate training and the client
Attends regular training/operations and quality meetings
Respond to emails and phone calls to ensure that all program information is up to date and documented
Participates in calibration meetings with the client, QA and results management team, to ensure information being trained is up to date.
QualificationsRequired Skill Set:
Matric
Previous experience of training contact centre customer service operations team
Excellent communication skills
Ability to maintain updated course and training evaluations for management review
Acts as a subject matter expert
Ability to train new hires and also communicating on-time updates with the team
Additional Informationretail experience will be preferable and that it is a 24/7 shifted environment.
Location is Century City.