Commercial Lines Underwriter - Durban, South Africa - The Recruitment Council

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    Minimum qualification required for this position:

    Grade 12
    FAIS Compliant If not candidate will have to attend a Learnership to obtain necessary credits.

    Minimum experience required for this position:

    1-2+ years Commercial Underwriting experience

    Salary Range

    R negotiable depending on experience & qualifications)

    Primary purpose of the position:
    Ensure that the insurance requirements of existing insurance clients are identified and met.
    To keep the Brand Promise of meeting and exceeding client expectations.

    Competencies required achieving the core KPAs:

    Behavioural attributes:
    Communication skills
    Customer service
    Relationship building
    Interpersonal sills
    Task, time and detail driven
    Rule orientation
    Negotiation skills
    Planning and organising
    Able to support and back up a busy team
    Friendly and co-operative
    Attention to Detail

    Technical skills:
    Computer Literacy [MS Excel, MS Word, PowerPoint, Microsoft Office]
    Key performance areas:
    1. Policy Maintenance
    2. Policy Renewal
    3. Retention of current clients
    4. Client Management
    5. Proficient in Administration
    6. Demonstrate Personal Competence

    Please find below a brief overview of the Job Description for the abovementioned position:
    Typing speed and accuracy: 45 55wpm; 100% accuracy
    Intermediate Numeracy and Maths skills
    Typing of general letters / correspondence, spreadsheets, templates, quotations
    Quoting existing clients and amending policies
    Retaining Clients wanting to cancel and Issuing new policies where required
    Collecting Unpaid Premiums

    Telephone queries

    Updating client records
    Managing an electronic diary in terms of day to day follow ups
    Electronic filing and document management
    Checking schedules relating to amended, renewed or transferred policies
    Archiving client correspondence
    Project Assistance