- Develop project strategies by analyzing client's strategic business drivers, validating business and technical requirements, advising clients on potential solutions, gathering input from subject-matter experts, and crafting proposals.
- Ensure project objectives are achieved by communicating team deliverables, monitoring project progress, managing team and individual contributions, conducting implementation reviews, and resolving issues promptly.
- Establish and measure metrics to validate project solutions.
- Act as the primary liaison between Technical Operations and the business, fostering strong communication and coordination across functions.
- Manage client expectations by nurturing and expanding relationships, communicating project status and issues, preparing reports, and identifying opportunities for engagement additions and extensions.
- Demonstrate strong people management, customer interaction, process management, and project management skills.
- Maintain a proven track record of delivering projects and products on time.
- Serve as a subject matter expert in IPsoft services and project delivery.
- Facilitate internal and customer-facing conference calls, demonstrations, and presentations in collaboration with partner resources.
- Familiarity with Technology Management Standards such as ITIL, ISO, and eSCM.
- Knowledge of process methodologies such as Six Sigma, Prince2, and PMBOK preferred.
- Minimum of 3-5 years of experience in a business-oriented role, including technical project management.
- Formal project management training and experience with Project Level Reporting are advantageous.
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IT Solutions Manager
4 days ago
Kontak Recruitment SA Johannesburg, South AfricaSandton, Johannesburg, Gauteng - Information Technology · **IT Solutions Manager (JB3756)** · Sandton, Johannesburg (Hybrid) · R60 000 per month, negotiable · Permanent · As the IT Solutions Manager you would be responsible for understanding business requirements, managing softwa ...
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Technical Solutions Manager
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Boardroom Appointments Johannesburg, South Africa**Minimum requirements**: · - Type of Qualification: Undergraduate Degree · - Field of Study: Business Commerce Degree · - 3 years Card & Payments experience. 5-7 Years · - Experience of managing technical product delivery, SME of payment service capabilities with technical compe ...
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Reseller Solutions Manager
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Facebook App Johannesburg, South AfricaThe Reseller Solutions Manager for Meta's Sub Saharan Africa team is a strategic and enthusiastic solution-driver who puts our channel partners at the core of everything we do. This is an outstanding opportunity to manage our partners to drive business growth for Meta, serve as a ...
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Manager Fraud Solutions
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Absa Bank Limited Johannesburg, South AfricaEmpowering Africa's tomorrow, together one story at a time. · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to re ...
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Manager: Fraud Solutions
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Absa Bank Limited Johannesburg, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Client Solutions Manager
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Recruitment Matters Africa Johannesburg, South AfricaOur client is looking for an experienced Client Solutions Manager to join their team Success in this position requires a focus on client service, the ability to thrive in a dynamic work environment, and the ability to provide custom solutions for advertisers leveraging our unique ...
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Manager Fraud Solutions
1 week ago
Absa Bank Limited Johannesburg, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Manager Fraud Solutions
5 days ago
Absa Bank Limited Johannesburg, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Client Solutions Manager
2 days ago
TikTok Johannesburg, South AfricaResponsibilities · **About Us**: · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · ** ...
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Client Solutions Manager
1 week ago
Aleph Holding Johannesburg, South Africa**Are you ready to join our digital revolution journey?** · **Aleph** represents the world's leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering ad ...
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Client Solutions Manager
2 days ago
TikTok Johannesburg, South AfricaResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · Crea ...
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Business Solutions Manager
1 week ago
FirstRand Johannesburg, South AfricaJob Description · - Run existing and/or implement new or cutting-edge systems, solutions, and processes and initiate innovations and changes aligned to business strategy · - Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estim ...
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Client Solutions Manager
1 week ago
TikTok Johannesburg, South AfricaResponsibilities · TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. · Why Join Us · Crea ...
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Manager Fraud Solutions
3 days ago
Absa Bank Limited Johannesburg, South AfricaBring your possibility to life Define your career with us · - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to rese ...
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Nature Solutions Program Manager
1 week ago
Rio Tinto Johannesburg, South Africa**RTNS Program Manager (Non-Technical)** · - Play a key role in the Rio Tinto Nature Solutions team · - Convert a passion for sustainability and carbon reduction into action · - Temporary (14-month) opportunity based in Johannesburg or Perth · - Start date - April 2024 · **About ...
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Cloud Solutions and Vendor Manager
4 days ago
Nedbank Johannesburg, South Africa**Job Classification** · - **REQ: Refilwe Falatsi**: · - **Closing Date: 1 March 2024**: · - **Division: Nedbank Insurance | BITE**: · - **Employment Equity Statement: Preference will be given to individuals from underrepresented groups.** · - Job Family- Information Technology · ...
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Solutions Architect: Managed Services
6 days ago
Nexio Johannesburg, South Africa**ROLE PURPOSE** · The Managed Services Solutions Architect is responsible for the design and on-boarding of Services' solutions across the Nexio services portfolio. that support the Customer requirements and business objectives. The solution components must support the overall b ...
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Business Analysis and Solutions Manager
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FirstRand Johannesburg, South AfricaAbout us, purpose, experience and qualifications · **about us**: · - make a promise · - be deeply invested · - value our differences · - build trust, not territory · - have courage · - always do the right thing · **purpose**: · - To provide a specialist business solution and desi ...
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Manager: Global Talent Solutions
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People Source Johannesburg, South AfricaMust understand sourcing and talent acquisition strategy and frameworks. Global mobility frameworks, succession and top talent management practices, knowledge of innovative talent practices. Must have a Digital mindset, able to provide analytical and data interpretation as well a ...
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Business Analysis and Solutions Manager
2 days ago
FirstRand Johannesburg, South AfricaAbout us, purpose, experience and qualifications · **about us**: · - make a promise · - be deeply invested · - value our differences · - build trust, not territory · - have courage · - always do the right thing · **purpose**: · - To provide a specialist business solution and desi ...
Conversational AI Solutions Manager - Johannesburg, South Africa - Level-Up
Description
Overview:
We are seeking a dynamic Conversational AI Solutions Manager to lead and coordinate all efforts aimed at ensuring client success and driving increased adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them to engage with top-tier executives as well as IT engineers. In this role, you will play a pivotal part in driving the success and shaping the future of autonomic and cognitive solutions on a global scale with our valued customers. The successful candidate will be a self-motivated individual ready to develop and execute strategies on a quarterly basis.
Responsibilities:
Qualifications: