network support technician m/f - Roodepoort, South Africa - CFAO

CFAO Roodepoort, South Africa

6 days ago

Description

General information

Join our CFAO MOBILITY Division

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS

Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.

Our Offer includes the complete automotive offering , including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

We looking for a NETWORK SUPPORT TECHNICIAN M/F based: South Africa

Job Description :

Minimum Requirements:

Grade 12/ equivalent.

Good verbal and written communication and literacy skills in English and Afrikaans.

Clean criminal record.

A valid, unendorsed driver's license with the appropriate vehicle codes.

Proven experience working as a Network Support Technician or in a similar role.

Solid understanding of network protocols, including TCP/IP, DNS, DHCP, and SNMP.

Experience with network hardware and software.

Familiarity with network monitoring and management tools.

Strong knowledge of network security principles and best practices.

Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.

Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.

Relevant certifications (e.g., CompTIA Network+, Cisco CCNA).

Profil Request :

Key Duties and Responsibilities:

Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.

Monitor network performance, security, and availability, and take proactive measures to address issues and prevent downtime.

Troubleshoot network connectivity issues, including LAN, WAN, and VPN connections, to identify and resolve root causes.

Configure and maintain network protocols, IP addressing, and routing tables to optimize network performance and reliability.

Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cyber threats.

Perform network capacity planning and bandwidth management to support the organization's growing needs.

Collaborate with other IT team members to plan and implement network infrastructure projects and upgrades.

Provide technical support and troubleshooting assistance to end-users and other IT staff as needed.

Document network configurations, procedures, and troubleshooting steps to ensure knowledge sharing and continuity of operations.

Stay up to date with emerging technologies and best practices in network support to ensure the continuous improvement of IT services.

Any ad hoc admin/ other responsibilities as and when required.

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network support technician m/f - Roodepoort, South Africa - CFAO

Description

IT Support Technician