Sales Executive - George, South Africa - First Degree Recruitment

Description

• Key Performance Areas:
• Reaching sales goals set by management
• Monitor the early childhood environment and provide feedback about changes, trends and likely areas of impact on our services
• Pass on information to Area Manager regarding successful sales leads to enable lessons to begin
• Accurate weekly reporting and updates of sales
• Maintain high level of knowledge regarding the company and our services
• Work with the marketing manager and or Area Manager to address any tasks or issues arising
• Visit prospect customers and introduce them to our services.
• Perform other job-related duties and responsibilities as requested
• Effectively communicate with clients via phone and in person
• Willingness to travel to see account customers, to other stores and for training
• Sells Products/Services & Sales
• Visit companies i.e. with fleets, motor dealers etc to sell products/services
• Advise Customers on product availability, costs, performance & options
• Advise Customer on correct requirement (e.g. tyre replacement as opposed to repair, correct size etc)
• Identify new/further sales/service opportunities (e.g. rims, service i.e. time for new tyres)
• "Sell up" on specials
• Identify incorrect opportunity (e.g. wrong sizes/parts)
• Build Customer Relations
• Visit companies i.e. new customers to follow up on service/resolve complaints
• Identify and interpret Customer complaints/queries
• Resolve Customer queries/complaints
• Follow up after Services
• Knowledge:
• Sales and Marketing
• Customer and Personal Service
• Management
• English Language
• Administration and Management
• Intro to leadership
• Skills / Behaviour:
• Active Learning
• Active Listening
• Critical Thinking
• Learning Strategies
• Mathematics
• Monitoring
• Pro- Active
• Selling up
• Ability to trade
• Ability to motivate sales team
• Willingness and ability to discipline
• Quick learner
• Able to think conceptually and attend to detailed aspects
• Pro- Active
• Resilience and Drive
• Problem Solving
• Integrity
• Trust and honesty in the handling of cash or finances
• Special job requirements:
• Microsoft Excel
• Data entry software
• Microsoft Access
• On the job training requirements:
• Sales training program
• Product training
• Intro and advanced sales training
• Sales force effectiveness
• Decision Making:
• Strategic:
• Operationally: Trading i.e. Closing deals and profit decisions
• Day to day operations and trading decisions
• Accountability:
• Own Area of responsibility:
• For approval / sign-off: all in area
• Planning:
• Annual:
• Monthly: Business Plans
• Work schedules
• Judgment:
• What kind of judgments to you have to make?
• Communication:
• Requires telephone conversations
• Requires use of electronic mail
• Requires writing letters and memos
• Requires face-to-face discussions with individuals or teams
• Requires contact with others (face-to-face, by telephone, or otherwise)