Ilse Sella-Rolando

An experienced Clinical Facilitator with 10 years of recruitment and selection experience in the
Medical Industry.
My core passion is people. My drive and focus are prospective candidates that I encounter daily.
My dynamic role is challenging, exciting, and diverse.
I am actively involved in the Selection and Recruitment of Nursing, Medical, Emergency, and Administrative
Personnel in the Southern Cape region. Management and Administration of employee training and
development. Mentoring, orientation, and induction of new employees. Assessment and Clinical Facilitation.
Being in a position to follow the processes parallel to the new applicants is an honor and I am so privileged to
be part of their growth and success, I am a mentor that leads by example. My excellent interpersonal skills
have proven that I can communicate and relate to all individuals that I encounter. Through the 10
years that I have worked in my current environment, I have been able to build long-lasting relationships with
employees and clients. I am conscientious and self-motivated, and I take initiative and solve problems
independently.

Clinical Facilitator | MHR | Recruitment | Permanent | George May 2015 to Present Duties & Responsibilities: Selection and Recruitment of Nursing, Medical, Pharmaceutical, Emergency, and Administrative staff. Arranging and hosting open days and information sessions at Hospitals and Nursing Schools to create awareness of MHR. Attend monthly On-Boarding (Orientation) at Clients to introduce new Mediclinic Employees to MHR. Conducting selection interviews and skills tests based on work-related behavioral indicators. Referencing for new applicants. Orientation Workshops as per MHR Orientation/Induction. Induction/Orientation of recruits at the hospital level. Demonstration and Assessment of Basic Nursing Procedures according to Medilclinic Policy and Procedure. Clinical Accompaniment. Assessment of new /current panel member competency according to assessment principles and record as per the procedure. Follow up on the performance of new placements after their orientation with clients. Continuous Training and Development of MHR Employees. Arranging training for existing MHR Employees within Mediclinic. Provide feedback to Hospital Management regarding recruits and current employees’ training needs. Training after Near Miss/ Adverse Events as per Mediclinic/MHR Policy and Procedure. Determine training needs in the Hospital by liaising with Training and Development Consultants. Client visits. Recording and loading of all training onto MHRM. Recording and loading of Interview and Assessment training stats. Month-end reports. Clinical mentoring. Mentorship for office colleagues and interns. Office Management. 

Senior Nursing Coordinator | MHR | Recruitment | Permanent | George December 2012 to April 2015 Duties & Responsibilities: Booking and placement of staff according to clients’ needs. Daily liaising with hospital management regarding staff placement. Advertising and marketing for recruits. Selection and recruitment of staff. Interviews and screening for new applicants. Arranging orientation and in-service training for recruits. Managing and dealing with client complaints. Following up on client complaints as part of the QIP process. Education and training of MHR staff. Managing incidents and disciplinary procedures. Feedback to clients regarding the outcome of disciplinary procedures. Meeting with clients as part of service delivery. Arranging information days to increase the pool of staff. Administrative duties and compiling of reports. Travel to various regional hospitals (Eden District) to visit clients. Management of budget for a satellite office in George. 

Registered Nurse | DR MHC Truter | Medical | Permanent | George September 2008 to November 2012 Duties & Responsibilities: Daily ordering of supplies and stock control. Liaising with Reps with regard to new/existing products. Performing basic nursing procedures. Monitoring of Vital Signs and HB and HGTs Provide patient education as well as pre and post-HIV Counselling. Performing general examinations of patients. Lung function tests and ECGs / Stress ECGs. General Examinations and taking of blood and urine samples for insurance purposes. Taking blood/urine/stool/sputum samples if required. Commencing IV therapy as prescribed. Assisting with minor surgical procedures and emergencies in the surgery. Wound care & dressings as prescribed. Record keeping and ICD 10 coding. Assisting the doctor with writing motivational letters for Medical Aid claims. Franchisee | St Elmo's Pizzaway | Hospitality | Permanent | George May 2007 to September 2009 Duties & Responsibilities: Franchise Owner/Operator Ordering and receiving of Stock and supplies Assisting and Managing in Back of house with daily food preparation. Assembling and baking of pizza. Assisting and Managing in Front of the house with orders and sales. Delivering Pizza Customer service Managing staff off duties and staff relations.

Clinical Facilitator | Netcare The Bay Hospital | Medical | Permanent | Richards Bay,  December 2005 to May 2007 Duties & Responsibilities: Clinical accompaniment, facilitation, and education of learners. Formulation of structured program for learners. Assessment and evaluation of learners. Providing feedback to learners. In-service training to meet learner and hospital needs. Coordinating CPR programs in the hospital. Orientation of students. Responsible for records of allocation lists, according to SANC Regulations. Responsible for keeping Leave Records of learners. Supervision of learners in reaching learning objectives. Responsible for clinical progress reports on individual learners. Assistance, facilitation, and guidance in case studies and assignments. Responsible for monthly practical experience packages. Actively involved in the selection of learners. Attending and actively participating in scheduled meetings. Learners counseling and problem-related discussions. Record keeping of incidents related to learners. Liaison with other hospitals for placement for clinical exposure of learners. Responsible for correspondence to Training Academy. Identification of hospital and learner needs. 

File Assessor/Billings Authorizer | Netcare The Bay Hospital | Medical | Permanent | Richards Bay October 2003 to November 2005 Duties & Responsibilities: Daily Printing and assessing Discharged Not Yet Billed list. Ensuring that DNYB patients on the list do not exceed 3 days. Accurate Auditing of patient files. Assessment of patient records to ensure all surgical, ethical, gases, and equipment are recorded on accounts as per actual use. Final authorization of accounts. Accurate billing of patient accounts. Liaising with ward and pharmacy staff, to ensure the accuracy of accounts. Liaising with Case Managers, regarding CPT and ICD 10 coding. Coding of non-Per Diem accounts - using CPT and ICD 10 coding Answering queries that may arise. Meeting month-end targets and deadlines. 

Registered Nurse (Theatre, Anesthetics and Recovery) | Netcare The Bay Hospital | Medical | Permanent | Richards Bay December 2002 to December 2003 Duties & Responsibilities: Scrubbing for minor surgical cases and laparoscopic procedures. Recovery Room: Taking charge of the Recovery Room. Delegation of duties to subordinates Planning and organizing daily duties. Holistic pre-operative, intra-operative, and post-operative patient care. 

Registered Nurse (Orthopedic/ENT/Ophthalmology/Maxilla Facial) | Netcare The Bay Hospital | Medical | Permanent | Richards bay January 2001 to November 2002 Duties & Responsibilities: Scientific nursing process Assessment Planning Implementation and Evaluation Recording of nursing care procedures Involved in the management process in the unit Acting Unit Manager in Unit Manager’s absence Planning, organizing, and delegation in the unit Organizing staff from nursing agencies Doctor’s rounds and execution of doctors’ orders Daily evaluation of stock and supplies in the unit Infection control and safety in the unit. Mentor/Teach students and ENA Dealing with representatives from various companies. Dealing with members of the multi-disciplinary team daily – when required.

Enrolled Nurse (Casualty) | Netcare The Bay Hospital | Medical | Permanent | Richards Bay May 1994 to August 1994 Duties & Responsibilities: Scientific nursing process Assessment Planning Implementation Evaluation and recording of Nursing care. Performing patient nursing care procedures such as monitoring of vital signs, ECG, urine tests, blood glucose, and HB tests. Reporting abnormalities to sister-in-charge/changes in patient condition. Accurate charging of stock. 

Enrolled Nurse ( Anesthetics and Recovery) | Netcare The Bay Hospital | Medical | Permanent | Richards Bay October 1992 to March 1994 Duties & Responsibilities include: Scientific nursing process Assessment Planning Implementation Evaluation and Recording of Nursing care rendered. Anesthetic & floor nurse in all disciplines, mainly Orthopedic theatre. Completing records relevant to patient care. Supervise and assist Ena. Stock control and pharmacy orderings. Adhering to legal requirements for patient’s surgery. Accurate monitoring of ventilated patients under the supervision of a Registered Nurse. Accurate recording of vital signs. Assisting registered nurse/anesthetist in extubating patients. Provide continuity of individual patient care Meet the basic and specific needs of patients. Maintaining accuracy, and auditing all documentation. Accurate charging of stock used. General theatre reception after hours. Theatre/bed bookings. Performing departmentally related duties as designated by the sister-in-charge. 

 Enrolled Nurse (Medical Ward) | 1 Military Hospital | Medical | Permanent | Tshwane May 1989 to January 1990 Duties & Responsibilities: Checking of emergency equipment. Assist in meeting the basic needs and specific needs of patients. Monitoring of vital signs, recording & reporting abnormalities. Monitoring intake and output, testing urine. Nursing of patients with Malaria / Hepatitis. Ordering of adequate stock and supplies from a pharmacy, laboratory & Cssd.

HIV Care and Counselling Certificate UNISA 2006

 General Nursing Science Diploma Netcare Training academy 2001

Certificate Enrolled Nursing Certificate SAMS College of Nursing 1989

 Grade 12 High School Matric Hoerskool Louis Trichardt 1986