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    Program Director - Cape Town, South Africa - ERM

    ERM
    ERM Cape Town, South Africa

    4 days ago

    Default job background
    Full time
    Description

    The ERM Libryo Program Director directs, prioritises and coordinates the response to client requests for adjacent use cases of the ERM Libryo platform in order to maximise revenue opportunities, be highly responsive and balance the multiple demands on the ERM Libryo content production, product, technology and customer success teams.

    This position involves the oversight and management of often competing elements of the business:

    ● ERM Libryo receives frequent client requests which are edge cases to the standard use case for the Libryo platform, these each require sophisticated analysis to understand how ERM and Libryo can respond to deliver revenue, continue to build the data asset, and exploit new features across the tech stack.

    A project team needs to be formed each time to deliver on the opportunity.

    ● These project needs often interrupt the existing work in progress for the technology, product, content production and customer success teams. These conflicts need to be managed collaboratively while staying within the mission and business plan.

    ● There is particular focus on ensuring the rapid commercialisation of ERM Libryo's R&D in NLP and machine learning into the Libryo AI (API).

    It is envisaged that a Project Management Office will be required to deliver on these objectives and this Program Director role will be tasked with establishing this PMO under the direction of the Head of Product.

    The ideal candidate will have a strong background in project and product management, excellent organisational skills, strategic and execution planning skills, and the ability to lead and motivate a team.

    Key Responsibilities:

    ● Establish and lead the PMO, ensuring projects align with organisational goals and standards.

    ○ Receive client project and product requests (work requests) and manage the process of decision-making to accept or reject work requests

    ○ Translate work requests into projects and organise them into a well-structured projects backlog

    ○ Manage the process of decision-making to create the project sprints/iterations

    ● To maximise project efficiency and outcomes, coordinate and allocate resources, including personnel, budgets, and equipment.

    ● Monitor project progress, identify potential issues, and implement corrective actions as necessary.

    ● Facilitate communication between project teams, stakeholders, and senior management to ensure clear and effective information flow.

    ● Prepare and present regular reports on project status, resources, budgets, and risks to stakeholders and senior management.

    ● Lead, coach, and mentor project management office team members to promote their professional development, and ensure project success.

    ● Evaluate project outcomes and implement continuous improvement strategies for future projects.

    ● Develop and implement project management office policies, procedures, and best practices to enhance operational efficiency.

    Qualifications:

    ● Bachelor's degree in Business Administration, Project Management, or a related field. A Master's degree or professional certification (e.g., PMP, PRINCE2) is preferred.

    ● A minimum of 10 years of working experience and at least 5 years of experience in project and product management or a related role, with at least 2 years in a leadership or managerial position.

    ● A good working understanding of EHS, ESG and sustainability regulations, and how regulatory compliance and management system conformance is managed in an enterprise, is preferable.

    ● Strong understanding of project and product management principles, methodologies, and tools.

    ● Exceptional organisational, time management, and leadership skills.

    ● Excellent communication and interpersonal skills, with the ability to engage effectively with various stakeholders.

    ● Proven ability to manage multiple projects simultaneously and meet deadlines.

    ● Product management of software products, and particularly where NLP and GenAI is leveraged, is preferable

    ● Proficiency in using project management software, preferably ClickUp.

    ● Entrepreneurial, intrepreneurial, or startup experience is also preferred.

    Personal Attributes

    ● Highly motivated, with a proactive approach to problem-solving and decision-making.

    ● Strong analytical and strategic thinking abilities.

    ● Capable of working independently and as part of a team.

    ● Adaptable and flexible, able to thrive in a fast-paced and dynamic environment.

    Application Procedure:

    Interested candidates should submit a cover letter and resume/CV detailing their qualifications and experience relevant to the role.

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