EXL Jobs in South Africa

We are seeking a strategic and experienced Geography Head of Rewards to lead our employee rewards programs across the region. · ...

Join our team as a Customer Service Representative where you'll handle billing transactions and provide technical support to policyholders in a fast-paced contact center. · ...

Responsible for intra-day management processes for operations located in Cape Town, South Africa. · ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against agreed collec ...

We're Hiring: Technology Operations Leader · Cape Town | Onsite | EXL Global Technology Team · Are you a seasoned Technology Operations / IT Service Delivery Leader with deep enterprise experience and a passion for driving operational excellence? · EXL is looking for a senior l ...

We are seeking a passionate and innovative leader with a strong CRM background to join our team. We leverage enterprise transactional and fan profile data to identify market trends and grow audience opportunities. · Execute outbound CRM campaignsCollaborate across the organizatio ...

Lead workforce management function for multiple clients driving reporting accuracy forecasting efficiency operational excellence. Oversee team of analysts supervisors to deliver insightful data meet KPIs SLAs support business decision-making. · ...

The primary role of the care specialist is to advocate world-class customer experience to front-liners and support members in an account. · Cooking and training customer experience soft skills essential in enabling our front-liners connect better with customers. · Aligning and co ...

The intake agent will receive and review fax images and start data entry in the system. · Validate and verify provider and member using all compliance metrics. · Create precert case and route to appropriate bucket for initial or final review.Attach fax for existing precert cases ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · ...

The intake agent will receive and review the fax images. · ...

EXL is looking to hire a 1LoD Compliance Lead Assistant Manager to oversee the Off-Shore 1LoD responsibilities of EXL by adoption of the Compliance and Risk Management Framework ensuring full compliance of regulatory requirements in the delivery of our authorized permissions held ...

We are seeking an experienced Network Operation Specialist to lead the design, deployment, and optimization of enterprise network solutions focused on routers, switches, and firewalls. The ideal candidate will have deep expertise in traditional and modern networking technologies, ...

Heads a team of WFM/MIS Supervisors and/or MIS Analysts to support Operations Essential Duties & Responsibilities: Responsible for MIS & WFM Reporting & Service Delivery to Internal & External Customers Manages a MIS team for 3 to 5 clients. · ...

Answers questions to providers related to Benefit Plans, Claims and related topics · ...

Description · . · Responsibilities · Ensure timely delivery of all compliance activities and reporting to management. Ensures adherence to Contractual/Legal/Regulatory/Policies & Procedures requirements Assisting in driving compliance activities for the function . Conduct periodi ...

Support leadership in establishing a robust control environment as part of day to day operations for assigned business/operations area. · ...

Description · Basic Function · The incumbent will be responsible for leading Transitions anywhere from across the EXL global footprint. The candidate should have an in-depth knowledge of business process Transitions. · The incumbent will be responsible in ensuring that the proces ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against agreed collec ...

You will be working with a range of clients and wider business practices to engineer/re-engineer design and strategy to help our clients as they embark on the journey to transform their operations. · Support the implementation of project management plans. · Perform more advanced ...