EXL Jobs in South Africa

Human Resource - Strategy Partner-Chief of Staff-COS · EXL Cape Town, Western Cape, South Africa · Serve as the right-hand advisor to the SA Geo HR Leader, ensuring strategic HR priorities are executed efficiently. · Drive HR process optimization, and project execution across the ...

The Engagement Officer will be responsible for planning, organizing, and executing employee engagement and fun activities within the unit as well as planning and driving CSR initiatives. · Planning, organizing, and executing employee engagement and fun activities within the unit ...

Key Responsibilities · Customer Enquiries: Handle customer inquiries over the telephone, providing excellent service while ensuring compliance with internal processes and regulatory standards. · Payment and Repayment Plans: Negotiate payment and repayment plans, assessing custome ...

Collaborate on strategy: Work with HR and management teams to develop strategies for workforce planning.Evaluate HR tools and systems: Assess the performance of HR software and suggest optimizationsThe Responsibilities Of The Role IncludeMIS & Strategic Reporting: Deliver actiona ...

Assisting with maintaining employee files and compliance records, assisting with data collection and audits, and providing administrative support to the HR team. · Assisting with maintaining employee files and compliance records · Assisting with data collection and audits · Basic ...

Deliver outstanding service experiences while fostering a cohesive team environment. · ...

Provide administrative support to executives and leadership teams. · Answers questions to providers related to Benefit Plans, Claims and related topics · Communicate effectively for additional information as needed by providers · Perform accurate data entry · Perform eligibility ...

Assisting with maintaining employee files and compliance records, assisting with data collection and audits, and providing administrative support to the HR team. · Minimum 3-5 years of total work experience · Assisting with maintaining employee files and compliance records · Assi ...

Manage customer care voice-inbound teams and conduct appraisal discussions. · People management and leadership skills · Capability to conduct an appraisal discussion · Capability to communicate with large teams · Appreciation of the domain needs of the process and its key drivers ...

Senior Assistant Vice President-HR Business Partner – HR Business Partner · EXL Cape Town, Western Cape, South Africa · Collaborate with business leaders to deliver on our people strategy and ensure the implementation of innovative HR initiatives, as well as the rollout of new em ...

Human Resources Information System Specialist EXL City of Cape Town, Western Cape, South Africa Are you ready to take your career to the next level in a dynamic, global environment? · We're looking for a results-driven professional with a passion for financial reporting, MIS oper ...

Answers questions to providers related to Benefit Plans, Claims and related topicsTo communicate effectively for additional information as needed by providersPerform accurate data entryPerform eligibility and benefit verificationCreate effective, grammatically correct and complia ...

This role focuses on partnering with business to shape the people infrastructure and culture needed to attract, engage, and retain the very best talent. · Working closely with business leaders to drive HR programs, talent management, employee engagement, performance management, w ...

This leadership role requires extensive experience in managing Technology Delivery and Operations within a contact center environment. · The role involves driving solution-led business growth, overseeing service delivery, and ensuring operational excellence with a strong understa ...

We're Hiring Join EXL as a Customer Service Representative. Are you someone who loves helping others, solving problems, and bringing positive energy to every conversation? · Then we want YOU on our team at EXL. · We're on the lookout for friendly, driven, and people-first individ ...

We are seeking an experienced IT Service Delivery Manager to join our Global Technology Team. · This role requires strong technical service delivery expertise, end-to-end client ownership, and proven success managing large-scale, global environments (800+ seats, ****+ users, 24x7 ...

Digital Workplace - Senior Operations Manager-Technology · This role at EXL in Cape Town, Western Cape, South Africa involves leading Operational Reviews on SLA adherence and participating in Service Operations Reviews with client/internal stakeholders. · Responsibilities · IT Se ...

This leadership role requires extensive experience in managing Technology Delivery and Operations within a contact center environment. · The role involves driving solution-led business growth, overseeing service delivery, and ensuring operational excellence with a strong understa ...

Overview We are seeking a highly experienced Senior Enterprise Cloud Contact Center Architect to lead the design, implementation, and operationalization of enterprise-scale, cloud-based contact center solutions . · This is a strategic and hands-on leadership role where you will s ...

Digital Workplace Senior Operations Manager Technology Role · This role is responsible for leading IT service management and delivery, participating in ongoing service operations reviews, and driving business value creation through service improvement initiatives. · Lead operatio ...