Executive-Voice-Customer Service - Cape Town

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track. · ...

Description · Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against agreed collec ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against agreed collec ...

Description · Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against agreed collec ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track. · ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · ...

Demonstrate a strong customer focus that enables to arrive at fair outcomes for the customer resulting in securing payments to BG and getting the customer's energy account back on track · Achieve high call quality, meet compliance standards whilst delivering against agreed collec ...

Answers questions to providers related to Benefit Plans Claims and related topics To communicate effectively for additional information as needed by providers Performs accurate data entry Performs eligibility and benefit verification Creates effective grammatically correct and co ...

DescriptionAnswers questions to providers related to Benefit Plans, Claims and related topics · To communicate effectively for additional information as needed by providers · Perform accurate data entry · Perform eligibility and benefit verification · Create effective, grammatica ...

The intake agent will receive and review the fax images. · ...

Description · Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact for policyholders in a fast-paced contact center environment. Your role involves processing billing transactions, addressing inquiries, and providing technical support ...

The intake agent will receive and review the fax images and start data entry in the system. · ...

Promote digital self-service options and assist customers in overcoming barriers to adoption. Resolve customer complaints efficiently and escalate complex matters where necessary. · ...

The intake agent will receive and review fax images and start data entry in the system. · Validate and verify provider and member using all compliance metrics. · Create precert case and route to appropriate bucket for initial or final review.Attach fax for existing precert cases ...

Join our dynamic team as a Customer Service Representative where you'll be the frontline contact for policyholders in a fast-paced contact center environment. · ...

The Customer Care Voice Inbound Executive is responsible for designing new processes for quality control functioning to meet client specific requirements.Leads significant process improvement projects. · ...

This is an Executives-Customer Care Voice-Inbound opportunity. · Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. · ...

The primary role of the care specialist is to advocate world-class customer experience to front-liners and support members in an account. · Cooking and training customer experience soft skills essential in enabling our front-liners connect better with customers. · Aligning and co ...