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Richards Bay
Zaid Magwaza

Zaid Magwaza

Second Assistant manager

Customer Service / Support

Richards Bay, uThungulu District Municipality

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About Zaid Magwaza:

Professional Summary
Dedicated and hardworking individual with over 15 years of experience at
McDonald’s, progressing from part-time crew to Second Assistant Manager. Strong
background in hospitality, customer service, and team leadership. Energetic, quick
learner, and able to perform under pressure. Always ready to take on new challenges
and get things done efficiently

Experience

- Manage daily operations, staff scheduling, and ensure customer satisfaction
- Maintain high standards of food safety and cleanliness
- Support training and development of team members

Education

Grade 12 (Matric)
Internal McDonald’s Training & Diplomas:
- MSM Diploma
- ASM Diploma
- SLT
- ASL
- DLIM Diploma

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