yanga kauleza

• Resolves first line queries from managers and team members as they relate to the processing of payroll data. • Responds as 1st line support for payroll queries. • Resolves payroll queries within an acceptable time. • Escalates payroll queries as required and follows up to ensure resolution. • Exports reports and sends employee cost reports to business units. • Develops a collaborative relationship with the HR team to ensure queries are resolved timeously. • Works closely with HR Administrators to ensure complete coordination of efforts and procedures with pay, deductions, and benefits, tracking and reporting. • Ensure service delivery to internal and external customer requirements are met timeously. • Transmits electronic fund transfers and ensures recording of events. • Ensures complete confidentiality by the payroll team of all issues and information pertaining to the payroll environment.

Degree Human Resource Management