Sarah Penane
Services provided: Customer Success , Customer Service & Account Management , Market analysis , Admin - Data Entry & Transcription Services , Risk analysis , Other Customer Experience & Tech Support , Analysis / Data / Strategy / Plans , Business Process Optimization Consultants , SQL Injection , Risk Management Consultants , Business Analysts , Analytics , Math / Algorithms / Analytics , Data analysis , Data Analysis & Report Services , Data Analysts
About Sarah Penane:
I’m a vibrant team-player who can multi-task and have willingness to go an extra mile. I am a
proactive problem solver, always sharing ideas and self-managed. I achieve advanced levels and outstanding performance on every complex challenge. I’m cooperative, well organized, highly analytical and strategic. I plan well ahead of time to find flexible processes, constantly desire to advance my skills and do research. I enjoy working with data, being innovative and being involved in tasks that challenge my intellectual. I mostly specialized in fraud risk, analytics and strategy to improve business strategies and customer experience.
Experience
- Purpose of the job: Responsible for strategic and tactical fraud rules algorithms driven by data
insights & analytics, quality assurance and governance of rules changes. Optimizing fraud detection rules through tactical and strategic rules concluded from data analytics.
Portfolio Focus: Optimize Card fraud rules algorithms, monitor, detect, report and manage
performance of fraud rules across selected African countries in banking.
Purpose of the job: Tasked to support the delivery of the Retail and Business Bank Fraud risk
Strategy by continuously Optimizing fraud detection rules through tactical and strategic rules
concluded from data analytics by overseeing the below portfolios:
Application/Lending Fraud
Card fraud (Issuing)
Digital/Online banking fraud
Payments fraud
Internal Fraud
Portfolio Task:
Daily health checks of fraud detection systems, alert queues and fraud rules optimization.
Fraud monitoring system.
Fraud strategy management.
Process mappings and execution for rule management.
Fraud Rule governance, across Africa using multiple fraud detection systems to mitigate:
Portfolio Focus: Oversee Fraud rule monitoring and management in Africa across different fraud detection systems.
3. Manage Insurance operational risk by being part of the Risk
Management team that contributes to the promotion, understanding, awareness and implementation of, and ensure compliance with, the relevant risk management frameworks, policies and methodologies Portfolio Focus: Support Insurance business in addressing and identifying risk and governance regulatory compliance requirements.
4. Purpose of the job: To analyze and optimize fraud rules across Personal and Business Banking in Africa by reviewing potential and confirmed fraudulent transactions. Analyse trends to identify lead triggers for the prevention and detection of Fraud. Investigate solutions which could be implemented to ensure appropriate remedial actions are taken based on various characteristics identified through data analytics.
Portfolio Focus: Monitor and manage Card Fraud rules in South Africa and Rest of Africa
Education
North West University (Potchefstroom Campus):
BSc Honours in Applied Mathematics Completed (Jan.2010 - Nov.2010)
BSc Chemical Mathematics and Applied Mathematics Completed (Jun.2008 - Dec.2009)
BSc Chemical Engineering Discontinued (Jan.2006 - Jun.2008)
Outstanding achievements:
Best Honours student in School of Computer, Statistical and Mathematical Sciences – 2010
Certificate of honorary colours for BSc Honours in Applied mathematics – 2010
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