Neo Moleleki
Services provided: Customer Support Representatives , Support - Virtual Assistant Services
About Neo Moleleki:
I am confident that my background and abilities are an excellent match for the job. These are my skills and competencies as they relate to your job requirements. • I have experience as an administrative assistant in a fast-paced work environment. I have worked for 2 years as a telesales verification officer Bytes People Solutions. • I have proven computer skills with an in-depth knowledge of MS Word, Excel and PowerPoint • excellent verbal and written communication skills used to successfully develop presentations, write reports and draft correspondence. • I am recognized as a resourceful problem-solver who is able to efficiently collect and analyze information to find workable solutions. • I have strong organizational and planning skills ensuring that I am able to accurately and consistently meet multiple project deadlines. I am a hard worker who has built confidence and trust at all levels. I firmly believe that I can make a positive contribution to your company and I have enclosed my cv to provide more information on my skills and experience. I would welcome the opportunity to meet with you for more discussions and I will make myself available at your first convenience
Experience
This year I worked as an education assistant my role was to help teachers prepare lesson materials. set up and tidy classrooms for lessons. work with students to make sure they understand. watch, record and report the progress students make. In the previous years I've worked in sales as a verification officer at Altron bytes people solutions. I Listened to calls made by telesales agents to validate that information captured by
agents is correct.
Validate sales are compliant.
Validate that correct information is disclosed to the client by the agent.
Provide training to agents when necessary. In this role I have proven computer skills with an in-depth knowledge of MS Word, Excel and PowerPoint
• excellent verbal and written communication skills used to successfully develop presentations, write reports and draft correspondence.
• I am recognized as a resourceful problem-solver who is able to efficiently collect and analyze information to find workable solutions.
Education
Education
High school diploma St Matthews private secondary school Grade 12 completed in 2014
IT End User Computing Qhakaza Management services Nqf level 3 competed in 2016
IT Technical Support Altron Bytes People Solutions Nqf level 4 completed in 2017
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