Siyabulela Tom

Store & warehouse assistant./freelancer/cashier

Customer Service / Support

East London, Buffalo City Metropolitan Municipality

Services offered

Greetings,

I am Siyabulela Tom, (3rd year Social Sciences and Humanities student at University of Fort Hare) and I am writing to express my sincere interest in the position of Store and Sales Assistant. I bring to the table two years of experience in the retail and warehouse industry, where I have displayed a keen eye for detail and a passion for delivering exceptional customer service. I am proficient in working in fast-paced environments and have the ability to engage with customers to understand their needs and offer tailored solutions. My strong communication skills coupled with a proactive approach to problem-solving have enabled me to effectively contribute to team goals and exceed sales targets consistently and i am fluent in both isiXhosa and English, i also took africans from grade one to matric so i have a strong understanding of the language as well. I am highly adaptable and willing to learn, making me an asset to any dynamic retail setting. I have a strong work ethic and a positive attitude towards work, which has helped me to consistently exceed expectations. I am excited about the opportunity to join your team and contribute to creating memorable shopping experiences for your customers. Thank you for considering my application, and I look forward to hearing from you soon.

Sincerely, Siyabulela Tom

Cashier

Education assistant

Sales assistant

Bartender

Customer service assistant

Store assistant

Waiter

Marker assistant

Approximate rate: ZARR 250 per hour

Experience

I worked as a waiter and bartender at a restaurant from 2014 to 2016, then pursued a diploma in IT which I left after the second level due to financial difficulties. I then worked as a cashier and customer service assistant at Pep Stores from 2018 to 2019. After that, I became an Education Assistant at Nomathemba Public School for a 6-month contract which ended on the 31st of May 2020. In September 2020, I worked in the Road Marking Department of the Stutterheim Traffic Department for an 11-month contract. I also worked as a one-day Voting officer at an IEC voting center in Stutterheim during the government elections on the 4th of November 2021 and recently worked as a Marker's Assistant in December 2022.

Education

National Senior Certificate (matric) at Stutterheim High School 2003 - 2015
level 2 IT certificate at Walter Sisulu University 2016 - 2018
Currently doing final year BA degree at University of Fort Hare (2022 - Present) which I'm going to follow up with a PGCE certificate next year.