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Sebenzile Ndaba

Sebenzile Ndaba

Customer relationship consultant and QA Analyst

Customer Service / Support

Johannesburg CBD, City of Johannesburg Metropolitan Municipality

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About Sebenzile Ndaba:

My earliest experience was gained from working for Maudot kengal & associate debt collection 
company from 2005-2008, where I worked as a debt collector and I later proceeded to be a Trainee 
Manager. Then moved to Sataxi Finance where I have acquired experience in a customer service 
environment as an inbound call center agent where I gained customer interaction experience. I have had 
an opportunity to be in the Admin department where I was responsible for email and fax management, 
sending request for settlement quotations to the Finance department as well as giving feedback to both 
internal and external clients. have done face to face customer interactions to provide them with the 
best customer experience, now I am I am handling customer complaints making sure clients are treated 
fairly and the Business comply with the aim to retain clients and maintain a relationship between the Business and the clients.
 

Experience

My earliest experience was gained from working for Maudot kengal & associate debt collection 
company from 2005-2008, where I worked as a debt collector and I later proceeded to be a Trainee 
Manager. Then moved to Sataxi Finance where I have acquired experience in a customer service 
environment as an inbound call center agent where I gained customer interaction experience. I have had 
an opportunity to be in the Admin department where I was responsible for email and fax management, 
sending request for settlement quotations to the Finance department as well as giving feedback to both 
internal and external clients. have done face to face customer interactions to provide them with the 
best customer experience, now I am I am handling customer complaints making sure clients are treated 
fairly and the Business comply with the aim to retain clients and maintain a relationship between the Business and the clients.
 

Education

Certificate in Business computing and Fais accreditation 

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