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Emily Heath

Emily Heath

Customer Service Representative/Consultant

Services provided: Excel , Email, Phone & Chat Support , Customer Support Representatives , Customer support , Cold Callers , Microsoft Word , Call Centers / Telemarketing , Support - Virtual Assistant Services

Customer Service / Support

Cape Town, City of Cape Town
R65 / hour
Approximate rate

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About Emily Heath:

Greetings ! I have 1 year experience as a customer service representative which included using my technology skills to enter data as well as solve any customer complaints/inquiries. Answering phone calls and emailing customers to ensure customer satisfaction was my main priority.

I am highly motivated and determined to add value to your business. I look forward to working with you. 

Experience

I have 1 year experience at Nic Sites as a Sales Representative, which was mainly B2C Sales .I would call customers ,solve any complaints or inquiries and email customers regularly. I ensured customer satisfaction and ensured systems were updated regularly and accurately.This job advanced my communication skills and technology skills.

I then did part time bartending which was very customer focused, I learnt how to take initiative and work unsupervised. This job also taught me how to work in a very fast paced environment.

Education

I graduated high school and obtained my NSC certificate. I got a bachelors pass and obtained an average of 78%. The highlight of my high school career was Business studies -89% as I am very passionate about the business industry.

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