Services provided
I am a highly skilled computer savvy professional whose passion is providing quality Personal Assistant and Administrative support and services for over 20 years.
My skills include: Microsoft Word, Excel, PowerPoint, Pastel Partner V14, Sage Evolution, Pastel Express, Basic Sage Payroll, Xero Accounting system, QuickBooks, Zoho Books, Microsoft Outlook and Internet as well as using Social media such as Facebook, Twitter, LinkedIn and Internet research.
I have my own Laptop and 5G WiFi so I’m able to work remotely or from your office
• Personal and Business Administration
• Diary & Mailbox Management
• Data Capturing I
• Debtors & Creditors
• Online order processing
• Typing of documents
• Research
• Social Media Management
Appointment setting service available for Financial Advisors
My focus is helping you with the things that you don’t have the time to do so that your focus can be on your business!
Personal Assistant, Office Admin, Research
Experience
WORK EXPERIENCE
Company: Bryneven Primary School July 2023 – Nov 2023 (CONTRACT)
Position: Procurement Administrator Reference: Charlene Kotze Location: Bryanston
• Load new employees and students on Edupac
• Do bookings and paperwork for school excursions such as buses and camp bookings
• Assist students with any IT difficulties when required.
• Get Quotes and do Purchase Orders
• Place orders for staff uniforms
• Place orders for school stationery
• Order requirements for the school such as Cleaning materials, repairs
• Manage projects such as ordering of Lockers, Maintenance, Building projects
Company: NGT Infraco Jan 2020 – May 2023
Position: Operations/Personal Assistant Reference: Nkosinathi Tomose Location: Randburg
• Establish company budget and handle office expenses within the limits
• Organize, manage and update company databases
• Delegate responsibility to other suitable employees – 6 employees
• Place jobs openings ads, contact and interviewing candidates
• Attend meetings and manage agenda and meeting minutes
• Assist Quality Improvement to enhance all services
• Manage and resolve all issues in customer accounts
• Develop and maintain effective relationships with all clients and staff.
• All Customer Invoices, GRV’s, Delivery Notes, Collection Notes, Credit Notes, Supplier Invoices on Xero Accounting system
• Stock sheet updates as well as keep track of available stock
• Monthly Sales reports and Monthly Statements
• Follow up on payments
• Handle all queries and problem solving
• Assist Sales team with quotes
Reason for leaving: Company Liquidated
Company: Anvil Chrome September 2017 – Dec 2019
Position: Office Manager Reference: Ugo Fanton
Location: Isando
• Answering phone and giving clients quotes telephonically and by email
• Meet and greet clients and Petty Cash
• Add new customers, Quotes, Invoicing, Credit Notes, Delivery Notes, Receive
Payments, Monthly Bank Statements (5 different accounts), Stock on QuickBooks Pro 2017
• Add new suppliers, Invoices for Bills, Payments, Quotes
• Debtors (Follow up on overdue accounts and keep records of customer accounts)
• Creditors (Processing accounts and incoming payments)
• Reconcile Bank Statements
• PAYE and EMP 201 returns for company through SARS efiling
• Pay Staff salaries (Sage Payroll)
• Assist Sales staff with all admin and client follow up
• Weekly Operations Report to Owner
Reason for leaving: Resigned
Company: Grachelle Solutions - Sep 2013-Aug 2017 (My own business)
• Source and Supply products to clients such as Tyres, Clothes or any requested items
• Supplied filters to 2x Factories on a monthly basis i.e Car filters, Airconditioning Filters
• Supplied bulk dustbin bags to a cleaning company on a monthly basis
• Sold PPE to different clients i.e. helmets, gloves, masks, overalls
• Advertising of the business on Social media i.e Twitter, Facebook, various online websites
• Created company brochures and Profile
• Sales: went out to source new clients for business
• Did all invoicing and quotes on Pastel Accounting system
Reason for leaving: Poor Sales and Business started to lose clients due to economy
Company: AIDA Estate Agency June 2007-July 2013 Position: PA to Owner Ref: Des Murie (Owner) Location: Gordon’s Bay
• Diary Management
• Travel arrangements for Agents or Owner
• Agents advertising in the local Newspapers and Property Websites
• Loaded all the agents properties on the company website as well as Property 24 listings
• Downloaded all the photos agents have taken onto our server
• Updating our Showcase boards
• Minute taking for meetings as well as typing , faxing and filing
• Assisted the owner with general typing and presentations as well as stock taking and ordering of various items required
• Assisted the Rental agent with Invoicing as well as deal with all tenants enquiries and complaints
• Assisted with agents billing and co-ordinating building and general maintenance management and maintaining Company Website.
Reason for leaving: Company closed (Owner deceased).
Company: Magellan Real Estate Oct 2004-April 2007 Position: PA to 2 Directors Reference: Bob Gray (MD)
Location: Spain
• Reception and diary management for 2 MD’s which included all administrative duties
• Communicated with all potential property Buyers or people seeking Rentals, as well as arrange their accommodation and transport
• Did all Rental invoicing and dealt with tenants directly
• Travel Management for staff and Directors and liased with all sales staff regarding our clients viewing property
• Advertised property on the company website and various property sites and arranged all company conferences and Events.
• Send notices of late payments, arrears, reminders of payments due
• Circulating reports, minutes, agendas and other documents when needed
• Reply to residents’ inquiries and concerns
• Manage occupancy charges and keeping the lease expenses within the targeted rates. Ensure that all lease-related transactions like property rent, property insurance and common area charges are properly recorded.
• Reconciliation of monthly payments and expenses
• Process utility bills and other regular charges
• Take care of security deposits and amounts that are due on the lease termination date
• Compile listings of available rental property.
• Manage rental debit orders
Reason for leaving: I moved to South Africa in April 2007.
Company: Hewlett Packard Jan 1996-Aug 2004
Position: Receptionist/Customer Service Ref: Aslam Hajee (Supervisor) Location: Johannesburg
• Reception and Switchboard operation – Meet and Greet Customers
• Client liaison and Frontline Customer Service
• All Admin – Filing, Faxing, Data capturing
• Opening of clients accounts
• Maintain clean and orderly checkout areas.
• Resolve customer complaint telephonically
• Process merchandise returns and exchanges.
• Ensure pricing is correct
Reason for leaving: Moved to Spain.
Company: Birnam Business College Jan 1990-December 1995
Position: Receptionist/PA to MD Ref: Brenda Riesnik
Location: Johannesburg
• Worked closely with the Managing Director/Owner and assisted her with all the admin and advertising in different newspapers
• Assisted sales staff with incoming clients as well as telephonic enquiries.
• Filing,Faxing, Data capturing, Diary management and Scheduling of meetings
• Typing of documents, Taking of minutes
• Develop good relationship with the students and ensure that the students complete their programs successfully.
• Represent the college in education fairs, community colleges and community events.
• Follow the rules governing the admission process and the code of business ethics.
• Organize student specific programs and events on the campus.
• Advise students relating to admissions processes.
• Answer and respond to students’ inquiries regarding admissions.
• Facilitate admissions to students.
• Interact and advise prospective candidates seeking admissions.
• Assist and support other faculty members
Reason for leaving: Better Financial Prospects
Education
Financial Management Certificate
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