patricia ndebele

I bring a comprehensive set of skills that I believe will be valuable to your organization, my problem-solving people-centric nature and compassion have afforded me coordinating skills, I hold a diploma certificate in Public Management, certificate in Business administration and a Certificate in Environmental practice.  I hope my abilities in Administrative Skills and Excellent Customer Service Skills, provide a firm foundation for the position

JUNIOR BUSINESS DEVELOPMENT OFFICER AT PHAKAMANI IMPACT CAPITAL PTY LTD, ALBERTON
September 2020 — Currently
● Excellent customer service skills and a commitment to customer satisfaction, through relationship management. 
● Provide administrative support to the Business development office.
● Coordinate meetings, training programs, and managing the filing system. 
● Capturing SMMEs on the Harmony Procumbent/ Vendor portal
● Assist SMMEs to complete their projects by giving them financial and non-financial support needed.
● Create a new client pipeline to meet monthly targets, by identifying and lodging potential business deals through strategic networking.
● Assess credit applications and submit to them the Fund manager for committee approval
● Draft loan agreements(contract), and disbursement of funds.
● Verify quotations and make disbursements to the relevant supplies on behalf of the SMMEs.
● Revenue collection.
● Contacted and converted potential customers via telephone, email, and in-person inquiries.
● Influenced key decision-making and established trust with stakeholders.
SECRETARY (INTERNSHIP) IN THE INTEGRATED SERVICE DELIVERY DEPARTMENT AT THE CITY OF JOHANNESBURG MUNICIPALITY, JOHANNESBURG/ JABULANI
August 2018 — December 2019
● Data capturing and data processing, administration, office management, and meetings procedures.
● Taking minutes and managing the filing system.
● Leave/attendance register bookkeeper. 
● Communicating with relevant stakeholders and the public.
● Answered and transferred up to 30 incoming calls in eight hours.

COMMUNITY PARTICIPATION CONSULTANT AT GIBB/ CONTRACTION OF A SWIMMING POOL PLAZA AND LIBRARY WORKING TOGETHER WITH JDA (JOHANNESBURG DEVELOPMENT AGENCY).
July 2016 - July 2018
• Data capturing of SMMEs profile, and business compliance for tender application.
• Verification of SMMEs ward boundaries in the project.
• Meetings procedures.
• Taking minutes.
• Maintaining the relationship internally and externally with clients and community members in getting the outcome goal of the project.
 

Institution       South West Gauteng Public FET College

Qualification       Diploma in Public Management

Course Competent      January 2020 – June 2022

Institution       Advanced Assessment & Training under
                                                                                           SETA                

Qualification      Business Administration

Course Competent     2018-12-31 
 
Institution       ETDP SETA
Qualification       Environmental Practice 
        
Course Competent     November 2014 – October 2015

High school       Forte High School

Highest Grade passed   Grade 12

Year Complete      2004