Matshidiso Sefatsana

As a highly 
organised and efficient individual with a variety of sales and administration experience and excellent interpersonal 
abilities, I am prepared to significantly contribute to your company’s goals and objectives in this role.
My background includes coordinating a full range of tasks while improving organisational efficiency and maximising 
productivity. I excel at prioritising tasks, collaborating with peers and management teams, and ensuring a top-notch 
service. I believe you will concur that my experience, highlighted in the attached resume, amply demonstrate that I 
possess the drive, tenacity, eagerness to learn and leadership experience that are essential to the open position 
and your company’s growth.
Highlights of my background include the following:
 Holder of a Diploma in Management Assistant from Ekurhuleni West College.
 Computer proficiency in Microsoft Excel, Word, Power Point and other computer applications.
 Demonstrating a strong commitment to providing outstanding support within fast-paced, customer-facing 
environments while streamlining operations and achieving company success.
 Excelling at balancing multiple tasks while providing top-level organisation, interpersonal, and 
communication skills
Specifically, I would bring to your company:
 Strong belief in company loyalty, professional integrity and support, and a superior work ethic.
 Excellent problem solving and decision-making skills.
 Strong leadership and a positive attitude that motivates others to higher levels of performance.
 Excellent follow-up and follow-through skills that ensures positive outcomes.
 Readiness to accept change and embrace new ideas that illustrates flexibility.
With my previous excellent experience, coupled with my enthusiasm and dedication to achieving success, I believe I 
could swiftly exceed your expectations in this role. I look forward to discussing this opportunity in detail.

Admin Clerk

Setsing Primary School November 2016 – June 2019

Major Duties

·              Receiving, screening and forwarding phone calls.

·              Scheduling and managing the deputy principal`s appointments.

·              Ensuring that all emailed documents are received by the principal then distributed to the rightful recipients.

·              Confirming appointments for meetings and appointments from the district to HODs, teachers and the principal.

·              Undertaking daily administrative tasks to ensure the functionality and coordination of the school’s activities.

·              Managing phone calls and correspondence (e-mail, letters, packages etc.).

·              Creating and updating records and databases with personnel, financial and other data.

·              Tracking stocks of office supplies and placing orders when necessary.

·              Submitting timely reports as assigned.

·              Administration and office support activities.

Sales Assistant

Le Coq Sportif (Umnyama Nkukhu)

April 2021 – September 2021

Major Duties

·              Ensure high levels of customer satisfaction through excellent sales service.

·              Maintain outstanding store condition and visual merchandising standards.

·              Maintain a fully stocked store.

·              Ascertain customers’ needs and wants.

·              Recommend and display items that match customer needs.

·              Welcome and greet customers.

·              Manage point-of-sale processes.

·              Actively involved in the receiving of new stock.

·              Performing stock takes using Posworx.

·              Keep up to date with product information.

·              Accurately describe product features and benefits.

·              Follow all companies’ policies and procedures.

Africa Floorcare

Accounts filing Clerk

(1 March 2022 – Current)

Major Duties

• Uploads digital files and data.
• Organizes and archives records and documents.
• Makes copies of paperwork and distributes as needed.
• Retrieves data and files for other departments and personnel.
• Uses alphabetical and numerical systems to organize paper and electronic records documents.
• Checks paperwork, digital forms, and files, updating or correcting documentation as needed.
• Updates filing systems and devises new filing and organizational and storage systems for data and documents as needed.
• Creates new files and provides needed information on forms and reports.
• Secures and protects the privacy of documents.
• Scans paper documents and verifies that scanned documents are clear and legible.
• Processes requests for files and data.
• Records when and what documents have been borrowed and returned.
• Monitors filing materials and office supplies and works with vendors to secure needed supplies, or reports when new purchases need to be made to purchasing officer.
• Discards documents when required in accordance with official procedures.
• Transcribes audio and video content.
• Operates office equipment.
• Looks for ways to improve filing systems and designs forms and templates for data entry.
• Types and performs data entry.
• Works with warehouse personnel or outside storage vendors to assure safe archiving of documents.
• Checks and corrects documentation and placement of previously filed documents

Diploma in Management Assistant

Ekurhuleni West College

2018

Grade 12, National Senior Certificate

Glenbrack High School

2009

Other Certificates

Various Certificates in Cabin Crew Training – EPT Aviation Training