Mable Sibanda

A diligent, result-orientated, detail focused, hard-working professional with a certificate in Programme in Retail Management and Programme in Advanced Marketing Management. Currently studying towards BCOM in Supply Chain and Operations Management. A Zimbabwean with a valid work permit and driver’s license ( Code 8). Gained an invaluable 11+ years’ working experience of performing a variety of warehouse distribution (dispatch and receiving) and retail management duties. Skilled in managing warehouse in compliance with company’s policies and vision, overseeing receiving, warehousing, distribution and maintenance operations and setting up layout and ensure efficient space utilization. Highly experienced in overseeing all daily operations of the store, delivering exceptional levels of customer services, driving sales and all KPI, managing the store’s employees including hiring, performance evaluation, scheduling and assigning duties, training, coaching and developing the team. With proven ability to implement process improvement initiatives. Able multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner that maximizes profits. Demonstrates excellent leadership skills. With proven ability to work independently and within team setting to contribute to team task accomplishment. With exceptional organizational skills. Excels in speaking fluently and coherently. Fluent in English, IsiNdebele, IsiXhosa, IsiZulu and Shona. Demonstrates an ability to work in productivity-driven environments. Excellent in record keeping with high attention to detail. Able to multi-task and work effectively under pressure. Proficient in using Microsoft Office Suite (Word, Excel and PowerPoint). 

I am an experienced ,dedicated and successful Retail  Manager with 13yrs experience in Retail .
I have experience in customer service skills, problem solving orientation, tact and being able to handle difficult customers. I also have excellent communication and interpersonal skills, good computer competences & am a strong believer in teamwork. 

I am a qualified Retail Manager ,I studied Retail Management ,Marketing Management and currently doing my 3rd year in Supply Chain Management.