Supervisor Miladys - Vredendal, South Africa - Mr Price

    Mr Price
    Mr Price Vredendal, South Africa

    1 month ago

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    Description

    We're looking for a strong, vibrant, and self- disciplined Store Supervisor to support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded.

    Sales & Customer Experience Management:

  • Drive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
  • Team Management:

  • Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates ( product knowledge).
  • Stock Management:

  • Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
  • Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
  • Oversee the general maintenance of the stockroom to meet housekeeping standards.
  • Risk Management:

  • Assist with compliance checks through defined processes ( admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
  • NQF level 4 (Grade 12) or equivalent.
  • 1-2 Years' experience in retail (supervisory experience advantageous).
  • Sales & service management.
  • Computer literacy.
  • Communication skills.
  • Business understanding of retail trade, brand, customer & product.