Jessica Cynthia Fassi Towo

I am a hard-working and determined professional. I am confident that my knowledge, ability and experience will allow me to deliver successful results for any company in a range of administrative consulting positions.

Here are highlights of my key skills:

• Effectively manage my time through careful planning and organization of work activities

• Possess an aptitude for identifying and resolving problems efficiently

• Excellent communication skills that result in positive interpersonal relationships

• Consistently meet deadlines and produce detailed, complete work at a high standard

• Repeatedly prove my ability to make sound decisions based on valid information

• I learn to apply new information quickly and accurately

• Computer skills and proficiency in MS Office

I am certain that I can be an asset in any position requiring hard work, enthusiasm and reliability.

LA FALAISE HOTEL / CLIENT ACCOUNTANT

Dates From May 2016– To November 2019

• Preparation of cost center reporting
• Debtors Reporting
• PrepareBalance Sheet and cash flow statements
• Preparebalance sheet Control Accounts
• Responsibility to ensure strict deadlines is adhered to
• Prepare taxreturns for individuals, partnerships, corporations

NITDS SOLUTIONS / CUSTOMER SERVICE CARE AGENT

Dates From October2020 – To November 2021

• Understanding the client’s needs and requirements
• Asking to update personal details for clients
• Identifying client’s concerns and queries
• Explaining products and services offered by the company
• Taking orders from the clients
• Processing bills and payments
• Resolving any complaints and issues
• Answering all the questionsfaced by the clients via phone or email

LULATECHNOLOGIES / OFFICE MANAGER

Dates From January2022 – To April 2023

 ·   Schedule meetings and appointments
·  Organize the office layout and order stationery and equipment
 ·  Maintain the office condition and arrange necessary repairs
  ·Partner with HR to update and maintain office policies as      necessary
·    Organize office operations and procedures
 ·    Coordinate with IT department on all office equipment
·    Ensure that all items are invoiced and paid on time
· Manage office G&A budget, ensure accurate and timely reporting
 ·    Provide general support to visitors
 ·    Assist in the onboarding process for new hires
   · Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements

EDUCATION 
Tertiary Education: 2013 - Diploma in Accounting and business management. Institution: SEM-IBCG, Douala-CAMEROON 
2015 - Bachelor in Accounting and Business Management. Institution: SEM-IBCG, Douala-CAMEROON 
Secondary Education: 2011 - Senior Certificate,Option Accounting Institution: Collège Evangélique de New-Bell, Douala- CAMEROON