Danielle Arries

Admitted attorney, legal advisor and customer service professional with 10 years of global experience.

CUSTOMER SERVICE & LEGAL ADVISOR – AWAZE (NOVASOL)
Malaga, Spain / Jan 2024 – Jul 2025
• Managed complex client disputes and complaints in line with company policy and legal
standards.
• Ensured compliance with company procedures while maintaining excellent
communication and service quality.
• Supported cross functional collaboration to improve customer experience and operational
efficiency.

ATTORNEY – Legal Aid South Africa
Caledon, South Africa / May 2022 – Aug 2022
• Represented clients in criminal matters in Magistrates court.
• Drafted pleadings, conducted legal research, and prepared documentation.
• Provided legal advice and negotiated settlements to ensure equitable outcomes.
• Managed a large caseload independently while maintaining procedural accuracy.

PUBLIC PROSECUTOR – The National Prosecuting Authority of South Africa
Swellendam, South Africa / Apr 2020 – May 2021
• Prosecuted criminal cases including bail hearings, trials, and plea negotiations.
• Evaluated dockets and guided police investigations to ensure sound case preparation.
• Upheld justice and ethical standards under high pressure conditions.

ATTORNEY – Legal Aid South Africa
Worcester, South Africa / Nov 2019 – Dec 2019
• Represented clients in criminal matters in Magistrates court.
• Drafted pleadings, conducted legal research, and prepared documentation.
• Provided legal advice and negotiated settlements to ensure equitable outcomes.
• Managed a large caseload independently while maintaining procedural accuracy.

LEGAL ADVISOR (Claims) – LIPCO Law for All
Cape Town, South Africa / Aug 2019 – Oct 2019
- Provided legal consultation in family, labour and civil law.
- Drafted legal correspondence, settlement agreements, and contracts.

CANDIDATE ATTORNEY – Legal Aid South Africa
Worcester, South Africa / Feb 2017 – Feb 2019
§ Gained experience across criminal law, civil law, family law and labour matters
§ Participated in professional development and legal training programmes.
§ Assisted supervising attorneys with legal research, case preparation, drafting
pleadings and court documents.
§ Conducted client consultations and represented clients in Magistrates court.

RETAIL ROLES (Part time while studying) – Edgars and Identity
Worcester, South Africa / 2012 – 2016
§ Customer service, handled cash, stock and customer queries in fast paced retail
environment.

2016 – Bachelor of Laws Honours (LLB)
2024 to present – Master in Human Resources & Talent Management