Caitlin van Rooyen

Hello there!

My name is Caitlin van Rooyen. 

I am currently the office coordinator and administrator for a private educational institution.

I have 9 years of experience as an office manager in two very different industries namely hospitality and education, as well as 3 years of experience within the beauty industry. I have 7 years of networking, sales and marketing experience.

People are my passion. I enjoy networking with people and people management. My managerial style is to assist where I can and be of support where I am needed. You can achieve anything with a great team.

I am seeking a new challenge in a reputable organization to expand and utilize my learning, skills and knowledge. I posses excellent people skills and I am flexible to work in any environment as required.

I hold an EU passport as well as a South African passport and am willing to relocate should the position require it.

Business Administrator and office coordinator

Newton College (October 2017 - Present) 5 Years and 7 Months

Port Elizabeth, South Africa

Newton College offers matric rewrites and the amended senior certificate (Academic adult matric)We have branched off into computer short courses and an accredited NQF level 3 computer course which has been with nurses in mind but can be used in any office environment. Within the next year we will be launching our corporate courses focusing on procurement and operations.

In 2017 I was approached by the founders of Newton College to build the foundations of the business. 
My objective is to network within the education sector, gain knowledge on the processors and build a reputation that is now recognizable.
I am responsible for the enrollments, student queries, accounts and marketing as well as developing and proofreading procedures and policies for the company.

My current duties and responsibilities entail the following:
-Cold calling companies to create relationships for future business
-Keep the student database updated - Data Capture (I currently run two separate databases, the college and the computer department)
-Problem solve on a daily basis/manage complaints
-Manage financials - Student accounts and budgets
-Maintain and create college timetable and calendars for all students and teachers
-Admissions for computer and college students
-Submissions and paperwork to the department of education

Duty Manager

Cape Flame Guest House 
March 2012 - July 2013 (1 year and 5 months) 

Port Elizabeth, South Africa

Host inhouse guests
Organize Events/conference
Manage Bar - Stock take and order, pack and organize, tend to guest as bar lady
Manage kitchen - Stock take and order, over see breakfast runs smoothly and handle complaints, cook when staff is off duty or sick
Over see that rooms are cleaned to standard and restock mini bars.
Manage Office - handled check in and check out of guests, reservations (individual and companies), debt collecting, liaison with guests and companies, organized paperwork, guest details and personal information - data capturing.
Managed a staff of four - maintenance - reporting of maintenance and oversee that the job was done well and in sufficient time. Laundry - all laundry clean, ironed and folded ready in time for house keeping to set beds and guest rooms.
Time management of all house duties carried out effectively.

Grade: 2 year Diploma

Activities and societies: Master classes - Breast Therapy, Podio therapy, Body Wraps and scrubs

Subjects consisted of:
Psychology
Microbiology
Chemistry
Physics
Anatomy
Fitness
Nutrition 
Makeup
Manicures
Pedicures
Facial Machines
Body Machines
Facial Therapy
Body Therapy
Hair technology

Grade: First Year of Hotel Management

Activities and societies: Hockey Club - Pirates
Gained Work Experience by applying to work for all the events and conferences throughout the year.

Subjects consisted of:
Accounting
Communications
Administration management
Dinner preparations and pairing
Wine preparations, pairing
Computer studies
Bar tending rules and trade, cocktails
All training was practical as well as theory based on the day to day operations and international standards of a 5 star hotel.

Grade 12 / School leaving certificate

Subjects completed: English Home Language, Life Sciences, Computer Applications and Technology, Afrikaans First Additional Language, Tourism, Mathematical Literacy