About Amanda Matshatshe:
Ambitious and driven Brand and PR communications Ambassador with over a year of experience creating brand awareness. Expert in social media marketing with innovative ideas and effective execution of concepts. Professional, friendly and flexible when working with others and communicating with customers
Experience
I’ve worked for the Centre of Psychological Services and Career Development, where I've greeted clients, scheduled appointments, write weekly reports, and answer clients' questions over the phone. My communication skills are strong, and I'm also skilled at assisting clients, who are frustrated by long waits,
I have also worked as an Executive Assistant for the Department of Roads and Public Works. Currently I’m placed as a Client service agent at Agility Health, mainly assisting client with claims, and contributions queries.
I understand that as a customer service agent, I would be a direct representation of your company. I not only possess outstanding communication skills but also believe in your company’s brand and core values. As an employee for your company, I would ensure that all potential and existing customers receive the best possible experience.
Education
I have completed a National Diploma in PR and Communitions obtained from the University of Johannesburg, i have also completed a Microsoft excel certificate obtained from CCS
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