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Cape Town

    intermediate it infrastructure engineer - Cape Town, South Africa - IOCO

    IOCO
    IOCO Cape Town, South Africa

    1 week ago

    iOCO background
    Description

    We are looking to hire a creative and innovative IT Infrastructure Engineer who will be responsible for managing our client's IT Infrastructure which includes end-user, system, telephony, and connectivity support both on-premise and in the Microsoft Azure Cloud. If you're ready to take your career to the next level, we want to hear from you

    Duties/Responsibilities:

    • Daily system and network monitoring.
    • Ensure maximum cloud services, system and network up-time.
    • Monitor and review system security.
    • Contribute to IT governance function.
    • Manage Linux and windows servers including patches.
    • Participate in disaster recovery planning and simulation.
    • Assist the team with desktop support (hardware and software related issues).
    • Manage hardware warranties and software licenses.
    • Liaise with managed service provider, vendors, 3rd parties and other IT personnel for problem resolution.
    • Asset management for hardware and software assets.
    • Participate in daily stand-ups and weekly operations meetings.
    • Manage e-waste of redundant hardware.

    Qualification Required:

    • Matric

    Qualification Preferred:

    • Microsoft MCSA, MCSE, or Azure Fundamentals Certification.
    • 3 - 5 years' IT Infrastructure Experience.

    Experience Required:

    • Knowledge of the Microsoft Azure cloud, including but not limited to, Virtual Machines, Azure AD, Virtual Network etc.
    • M365 maintenance and administration including SharePoint Online – Permissions and access.
    • IT Security (FortiGate Firewall on-premise and cloud, Kaspersky Endpoint Security, MFA, Bitlocker, ZScaler, be the point of contact for penetration testing)
    • Knowledge on the use of PowerShell.
    • Knowledge of ITSM principles (Incident, Problem, Change Management).
    • Working experience on private and public DNS record management.
    • Working experience on Windows (Windows 11 and Server 2016) Linux operating systems.
    • Working experience of windows server administrative tools such as DNS, DHCP, GPO and Active Directory.
    • Understanding VOIP and Hosted PBXs.

    Beneficial experience but not essential:

    • Knowledge of Freshdesk service desk.
    • Knowledge of Pastel Evolution and Sage People.
    • Mimecast e-mail maintenance and administration.
    • Aruba L2/L3 switches and Access Points.
    • Knowledge of ISO 27001, GDPR compliance and POPIA.
    • Periodic performance reporting for capacity planning.

    Behavioral Qualities:

    • Have good verbal and written communication skills.
    • Be self-driven and have high energy levels.
    • Be able to work in a team environment and easily collaborate with peers.
    • Attention to detail.
    • Excited to learn more.
    • Takes initiatives and want to add value.

    Location:

    • Western Cape: Reliably commute or planning to relocate before starting work (Required)
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